South Point Hyundai

After having a less than favorable experience while searching for a 2021 Hyundai Palisade in the Houston area we chose to expand our search to Austin and Round Rock. We located the desired SUV, color, searching for a 2021 Hyundai Palisade in the Houston area we chose to expand our search to Austin and Round Rock. We located the desired SUV, color, package bench seat etc. I reached out to South Pointe Hyundai in a Sunday knowing they would be closed and I expected a call the following Monday. They have Concierge Service that called me back on Sunday almost immedialey! I received an email from Shawn Hamze and that became my sales manager. He confirmed they actually has the car, (which many deaers misrepresent) and after providing a Carmax price for my trade - Shawn provided the entire breakdown of trade, costs and monthly payment. I jumped in the car, drove to Ausitn from The Woodlands, Texas and had the BEST buying experience I've had. Shawn was incredible, fast, smart, detail oriented, and explained all the options of the car. Nothing sketchy. All honest. The finance mansger Sheldon Hoffman was a dream as well, Personable, honest and again direct to the deal. I will DEFINITELY make the 3 hour drive back the next time to seek a to purchase a Hyundai. Thank you for a wonderful experieince!!! FAIR PRICING NOTHING SKETCHY! More

Bubba has been very helpful 100%recommend you go see him for your new car!!! Made the whole process easy and fast. Amazing all around. for your new car!!! Made the whole process easy and fast. Amazing all around. More

Bubba was honest, worked with me on getting the best deal, and all in all was a genuine sales person! I couldn’t appreciate it more as someone buying their first car! deal, and all in all was a genuine sales person! I couldn’t appreciate it more as someone buying their first car! More

Mr Therion Mitchell was extremely helpful. He listened to what I wanted, made the purchase experience pleasant and even followed through answering my many questions..... to what I wanted, made the purchase experience pleasant and even followed through answering my many questions..... More

Great service with a smile, quick convenient and made me a deal I could not refuse, I will recommend to my friends and my coworkers a deal I could not refuse, I will recommend to my friends and my coworkers More

They can improve by doing their job in the service department. I had my vehicles towed there because it wouldn’t start and the one time it did, it was smoking. I figured I’d take it to dealer because department. I had my vehicles towed there because it wouldn’t start and the one time it did, it was smoking. I figured I’d take it to dealer because of recalls that may be the cause of the smoking engine. Also thought they could do state inspection and oil change. My vehicle sat there for 3 or 4 days and only thing done was charge the battery. They followed up with ~ $2k worth of work that had nothing to do with anything. No state inspection done even though they said the did it, so they called me several times demanding pay, but I was at WORK doing my job successfully. Finally got some free time and made payment. Get a call ~ 2days later stating they never did the inspection after all and if I would like to come in and do it since I already paid. I said NO and wanted refund. Well, I had to argue over a couple days to get the refund. Worst place you can take your car. Salesman are your typical vultures and are not “friendly” if you’re not serious about purchasing. Never buying Hyundai brand again. This place ruined it for me. More

Bubba was the most courteous person that we have met at a car dealership. He was the only one who came out to speak with us while we walked the lot. He was professional and courteous. He was attentive to o car dealership. He was the only one who came out to speak with us while we walked the lot. He was professional and courteous. He was attentive to our requests and was open about what the process entailed. He will be recommended to everyone that we know that is looking for a vehicle. He also made the process of purchasing a vehicle very smooth. We appreciate all of his assistance and we are extremely happy with the vehicle. More

The room was efficient, friendly, knowledgeable, easy to work with, and not too salesy! I would buy from him again! He helped me make the right decision. work with, and not too salesy! I would buy from him again! He helped me make the right decision. More

Bubba was perfect in his customer service and professionalism. This is the fourth vehicle we have purchased from him and have never been disappointed whatsoever. We highly recommend Bubba. professionalism. This is the fourth vehicle we have purchased from him and have never been disappointed whatsoever. We highly recommend Bubba. More

I visited 4 other dealerships in Houston area, with very bad luck, shady dealerships with hidden costs and pushy sales people, at the end I ended up taking the trip to Austin... Best thing I could of done, bad luck, shady dealerships with hidden costs and pushy sales people, at the end I ended up taking the trip to Austin... Best thing I could of done, Shawn is the best sales man I have ever dealt with. More