South Point Hyundai

1. Not notified about recall. Sister found it on internet. 2. Had appt. to replace recall part/part not available 3. Front desk not safe distance internet. 2. Had appt. to replace recall part/part not available 3. Front desk not safe distance More

We are a family of Hyundai lovers. Our cars in the last 12 years have all been Hyundai. Love the car, the technology, comfort and affordability.tylerhas been our trusted dealer at South Point Hyundai. We’v 12 years have all been Hyundai. Love the car, the technology, comfort and affordability.tylerhas been our trusted dealer at South Point Hyundai. We’ve had the pleasure of buying 2 cars through him. He’s honest, great to work with and always gives us the best deals. Thanks Tyler for taking care of us!! More

I had a similar bad experience recently. I scheduled my vehicle for mandatory safety recall and when I received my vehicle back, the gas fuel range had dropped 100 miles from when I had checked in. How co vehicle for mandatory safety recall and when I received my vehicle back, the gas fuel range had dropped 100 miles from when I had checked in. How could my vehicle lose 100 miles when it had not left the repair shop? I called Gerald Watson, Fixed Operations Director, and informed him of this issue. He tried to minimize and/or ignore the issue. He claimed his employees would never syphon gas and suggested gauges settle and readjust and that's why my fuel range dropped. Losing that much fuel would have allowed me to drive from North Austin to at least the south side of San Antonio. Again, how could something like this happen? More

Very happy with customer service. Mr Gilbert you're the best! Thank you for taking care of me as a customer and keeping my car in shape. I appreciate your honesty as always, on what I need and what's upc best! Thank you for taking care of me as a customer and keeping my car in shape. I appreciate your honesty as always, on what I need and what's upcoming as to maintenance. More

Shawn helped my mom get her new Hyundai Kona! He was very honest, thorough in his explanation, and eager to help. We highly recommend Shawn to anyone getting a Hyundai. My mom really enjoys her new car! honest, thorough in his explanation, and eager to help. We highly recommend Shawn to anyone getting a Hyundai. My mom really enjoys her new car! More

🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬I retract everything good I 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬 I retract everything good I ever posted about this dealership. As soon as we got home from finalizing the deal we put th 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬 I retract everything good I ever posted about this dealership. As soon as we got home from finalizing the deal we put the car in the garage and since it was late and dark we turned on the garage light and noticed all types of scratches. Called Robert right back within 30 min of finalizing. He asked that we take it in the next day and they had to take it to the paint and body shop to buff out the scratches so he asked us to keep the car for the weekend and to drop it of Jan 3 and it's been in the shop since then. I drove it 3 days. 3 days!!! N they called me today 01/25 that the car was ready and back from being painted. Painted! My new car already has a pain job n it wasnt even anything we did. So anyhow I get there this evening and it was a horrible paint job. Door clearly didnt match and the opposite side had maybe like paint residue and had a dull appearance. It looks so bad. I'm so upset and I cried all the way home. They think it's ok because I have a loaner. No its NOT OK!! This is my new car and my 1st car payment is due in a week and I drove my car 3 x!!! So sad that they are quick to accommodate you and your wants and need before u make the deal and then after u are not important anymore. *********** **************Dec 28,2020 Well just wanna say that my whole experience @ Hyundai/ Genesis, from start to finish, was ⭐⭐⭐⭐⭐! Not ever knowing anything about Genesis vehicles Robert and Carter made sure I knew the in's n out's of my new purchase. Sat in the car with me and set up my phone and other little electronic devices thoroughly showing me all the features. Robert knew which car I was gonna choose even before I even thought I liked a moonlight blue color🤷‍♀️. Lol.. And the deal I got at the end of year sale was a cherry on top of the already amazing warranty of Genesis. Im.sonready to take a road trip in my luxurious capsule!! I've test driven other high end imports with more $000,0's at the end and I can honestly say Genesis by far satisfied all my want and needs and I know I will be safe most importantly. Thank u again Robert Pardon n Carter!! Forever grateful 🤘🏼 More

My last car buying experience put a bad taste in my mouth. I was completely taken advantage of and was expecting the same experience at Hyundai, only it was the complete opposite. I didn’t feel rushed mouth. I was completely taken advantage of and was expecting the same experience at Hyundai, only it was the complete opposite. I didn’t feel rushed or pushed into something I wasn’t comfortable with. Pouya was very helpful and made the whole process super easy. More

We are a family of Hyundai lovers. Our cars in the last 12 years have all been Hyundai. Love the car, the technology, comfort and affordability. Shawn has been our trusted dealer at South Point Hyundai. We 12 years have all been Hyundai. Love the car, the technology, comfort and affordability. Shawn has been our trusted dealer at South Point Hyundai. We’ve had the pleasure of buying 2 cars through him. He’s honest, great to work with and always gives us the best deals. Thanks Shawn for taking care of us!! More

Gilbert was incredibly helpful,He attended my request Gilbert was incredibly helpful, He attended my request with lot of kindness and professionalism He also get me a checklist for what my car needs Gilbert was incredibly helpful, He attended my request with lot of kindness and professionalism He also get me a checklist for what my car needs More

Patricia is a wonderserful service advisor. She has always been honest on the maintainence my car actually needs. For example, she showed me the paperwork that actually had the measurements for my brak always been honest on the maintainence my car actually needs. For example, she showed me the paperwork that actually had the measurements for my brake wear and suggested that I get my rear brakes serviced. Because of this recommendation, I ended up getting that service completed and my car couldn't drive any better. If I were to choose a service advisor to be assigned to, I would definitely recommend Patricia. More