South Point Hyundai

Once I got in touch with the service department they were easy to work with and got me taken care of quickly. The estimate for the repairs was spot on. No surprises. easy to work with and got me taken care of quickly. The estimate for the repairs was spot on. No surprises. More

Even with all that was going on, Gilbert and the team took great care of me and made sure everything got handled efficiently. Thank you! took great care of me and made sure everything got handled efficiently. Thank you! More

DISHONEST! This is my first Hyundai purchase. The salesman on the floor was a nice enough guy, however, I was not made clear on our price agreement before headi This is my first Hyundai purchase. The salesman on the floor was a nice enough guy, however, I was not made clear on our price agreement before heading to finance. Our verbal agreement before heading to finance was $16800 for the car and $1800 for my trade in. The net amount after fees was supposed to be $16,661.16. This was then handwritten on a piece of paper, with a line drawn with an "X" to sign off on. Then before we started to the finance department, I was told there were some other small fees that he forgot but they would not amount to more than $100 difference. I did not get a revised quote from the sales department. I was expecting to go over that in the finance department for clarification. I waited for over an hour to speak with anyone in finance. The finance manager, Sheldon Hoffman started by telling me the cost of the vehicle was going to be $16,751.00. I told him that was more than I was expecting and didnt understand the math. Sheldon called the Sales department and asked my salesman to come down for clarification. Even Sheldon was confused about what the correct price was. However, I found the paperwork in Sheldon's stack that had the $16,661.00 amount and I assumed the $16,751.00 included the $100 difference that was mentioned earlier. The issue is that I understood the price of $16,751.00 to be the price of the vehicle BEFORE my trade in. When Sheldon made the call to the Sales Department, he DID NOT tell me the price of the car was actually $17,200. I heard him asking, "well, which is it? Which price is it?" He just showed me the bottom line on the invoice for the net amount. Never, ever, ever, was the full price of the car disclosed to me verbally or explained. He should have shown me the correct price and how the calculation had changed. In the midst of signing multiple forms, I was also absolutely hammered with the warranty sales pitch. It was very distracting and made me uncomfortable. Moreover, the entire process took almost 8 hours. I was desperate to get out of there. The next morning, I reviewed the paperwork and saw the price I was actually charged was $539.00 more that the what I agreed to with the salesperson. After the grueling finance session, I went to take the car home, only to find it was still dirty, both inside and out. They took it back to the detail department. The interior cleaning was still not acceptable. The exterior was not done at all because it was raining. I was told I could come back to get that done. I will have to do my own cleaning now as well. I am very uncomfortable with this dealership handling maintenance and repairs in the future. I simply DO NOT TRUST THEM More

Did good work and also had a recall that I didn’t know about. But it took over 3 hours. I did have a lot done. So I guess the time was okay. about. But it took over 3 hours. I did have a lot done. So I guess the time was okay. More

Great Service, Great Price, Great Financing South Point Hyundai is where my family and I have been buying all of our cars (used and new) for several years. They are very competent, professional, South Point Hyundai is where my family and I have been buying all of our cars (used and new) for several years. They are very competent, professional, prompt and courteous. Even more importantly, they get you the best deal but make sure you try all options...sometimes you may need advice and they give honest feedback and advice, based on your needs. I highly recommend this dealership. More

He was very Helpful to me , I walked with a 2020 Hyundai Accent and 10 plus all the way I will reference him to others Accent and 10 plus all the way I will reference him to others More

If you ask for Shawn Hamze you will be in good hands purchasing a vehicle. We purchased a new Hyundai Tucson, and as soon as we made up our mind on type and features Shawn was able to give us very good purchasing a vehicle. We purchased a new Hyundai Tucson, and as soon as we made up our mind on type and features Shawn was able to give us very good and fair purchase price. The financing was simple and efficient. No hassle. Even had to coordinate a signature long distance, and there was no problem with this. The people that Shawn had us work with were the best, too. Sheldon in finance and the great mechanic E who diagnosed and made a small adjustment to a bolt regarding a concern we had that turned out to be minor and was handled right away. This is the third Hyundai we’ve purchased over the years. Because of Shawn we will return to South Point Hyundai for routine maintenance and service on this car and would be happy to work with him again in the future. 22 years of experience, efficient, knowledgeable and kind to work with as well. Highly recommended. More

Gilbert has been my service provider three times now for oil changes, etc. He is excellent to work with. He has my car finished in record time and is so courteous and polite. oil changes, etc. He is excellent to work with. He has my car finished in record time and is so courteous and polite. More

Poor communication.Service manager lied to me several Poor communication. Service manager lied to me several times during our encounters. Their staff told me they would give my messages to the higher man Poor communication. Service manager lied to me several times during our encounters. Their staff told me they would give my messages to the higher management, that never happened. Overall very bad experience, definitely would not recommend to anyone. More