SouthWest Ford Weatherford

Mike and Matt were outstanding, they remained patient and understanding with us during a delay in our purchase. They kept us informed of the status of our 2011 Explorer Limited through build and shipment. Ev understanding with us during a delay in our purchase. They kept us informed of the status of our 2011 Explorer Limited through build and shipment. Everyone involved at SouthWest Ford was outstanding. Nobody pushed anything on us like the typical car dealership. Dan, the technology guy, setup and ensured my iPhone was synced with the MyFord Sync, he also walked us through some of the other technological features of the Sync. Matt took time to go over the MyFord Touch process, showing us many of the extensive technological features Ford has included. SouthWest Ford is a top-notch dealership that I recommend to anyone. We chose to drive the 2+ hours to deal with SouthWest instead of using our local Ford dealership. Overall everything was fantastic, thank you Mike, Matt, and everyone at SouthWest Ford! More

Outstanding Buying experience on my Raptor! Everyone at this Dealership was very professional, friendly and Ethical! Will be doing future business with them in the future. When I placed the cold call to ge this Dealership was very professional, friendly and Ethical! Will be doing future business with them in the future. When I placed the cold call to get more information about the Raptors they had my questions were answered promptly. In fact, within the hour complete with the print outs of the vehicle equipment lists of the colors I was interested in! Very if not the best experience I have had buying a vehicle and this includes Lexus and Mercedes Dealerships! More

We requested a certain truck the employees from Southwest Ford spent over a week looking for that truck when unable to get it they spent more time helping us find another truck that had the options and color Ford spent over a week looking for that truck when unable to get it they spent more time helping us find another truck that had the options and color we wanted. We have purchased 3 other trucks from Southwest Ford and have the oil changes and standard service done there. All our experiences have been wonderfull. All the staff are always friendly and helpfull. More

One of our cars blew up its radiator on Wednesday and we realized it was time to retire the car. We called Lynn "Big Tex" at SW FORD, who is a friend that we were looking forward to doing business with. H realized it was time to retire the car. We called Lynn "Big Tex" at SW FORD, who is a friend that we were looking forward to doing business with. He was extremely helpful, telling us about several options and cars we could look at. Thurs. morning he called to say he had just received 2 Ford Focus cars which were hot off the assembly line. We couldn't believe it was a 2012! We didn't know about the Focus, but we read an article in Car and Driver about how the Focus was rated tops in its class. We each drove the car Friday morning and loved it. Lynn discussed our options and told us about the amazing free service SW Ford provides its customers. THen Lee came and talked to us some more. We were very impressed with him as well. Chad was our finance guy. We thought we would have to put a large down payment down, but he told us that because we have great credit, we could finance the whole price. We also appreciate the rebate. The price was affordable for us, so we were perfectly satisfied. More

We were most impressed with the friendliness and attentiveness of this dealership. They were very informative as to our options and really listened to what we wanted in a vehicle. The facilities w attentiveness of this dealership. They were very informative as to our options and really listened to what we wanted in a vehicle. The facilities were beautiful and clean and all the employees were courteous. More

After a completely unsatisfying ownership experience as the result of poor dealer service (multiple days to complete routine maintenance procedures and constant upsell pressure for unnecessary service and the result of poor dealer service (multiple days to complete routine maintenance procedures and constant upsell pressure for unnecessary service and unwanted accessories) with a local Southwest Ford competitor, we were pleasantly surprised at the courtesy and willingness to go the extra mile (literally) to obtain a car equipped exactly how we wanted from another dealer. Financing was quick and easy and all our questions were answered. I;ll definitely shop Southwest Ford first for my next new car. More

Our experience with Southwest was a joy, we consider it a gift from God. Andy Caperton was such a breath of fresh air, we do hope that the management at Southwest realize just what they have in Andy, he is gift from God. Andy Caperton was such a breath of fresh air, we do hope that the management at Southwest realize just what they have in Andy, he is a blessing to deal with and professional to the max without being a stuffed shirt. All of the staff we dealt with at SW were so kind and friendly, we stopped in just to look and ended up driving away with a 2011 Ford Escape, it was late in the evening and time for everyone to leave for the day, and they totally went out of their way to make us feel like we were the most important event that was happening and we had more than their undivided attention. We would like to recommend SW to everyone who is looking for a blessing in the auto buying experience, we were so blessed and we totally recommend SW to all, you will be treated with respect and walk away floating on air, or driving a new vehicle, which ever you prefer. We Wish God's Blessings to all the Staff at SW Ford/Weatherford, and an extra measure to Andy Caperton, who is in his own entity, a blessing from God. M & K Fagan Brownwood, TX 76801 More

In the end I was very satisfied with my results. I did feel bad that I haggled so much on the price because I honestly think they could have done better without me having to. The staff is very nice. They feel bad that I haggled so much on the price because I honestly think they could have done better without me having to. The staff is very nice. They did everything they could to offer me what I wanted. More

Superb service, customer courtesy, and quality of work/effort to support my purchase of a new truck. I was handled great from the first phone call to the last piece of paperwork. I will certainly s work/effort to support my purchase of a new truck. I was handled great from the first phone call to the last piece of paperwork. I will certainly speak highly of Southwest Ford and all of the folks there that helped me with the sale. Chad Williams in the Business Office and Roy Dooley, the saleman, were outstanding. More

Everyone at the dealership worked very hard to find a great vehicle for me and was extremely friendly. I drove 9hrs to this dealer as it was recommended by close friends and it was worth every mile of th great vehicle for me and was extremely friendly. I drove 9hrs to this dealer as it was recommended by close friends and it was worth every mile of the drive! Also, the staff was very concerned with my happiness and did their best to accomadate me. More