SouthWest Ford Weatherford

A great family oriented business! We really enjoyed working with Southwest Ford on the purchase of our new Explorer. Robert was great to work with. He really knows the Ford vehicles We really enjoyed working with Southwest Ford on the purchase of our new Explorer. Robert was great to work with. He really knows the Ford vehicles . . . he was very professional and fun. We will be replacing our truck very soon and we will definitely be headed back to Southwest Ford to work with Robert. More

Beware they aren't what they use to be Took my car in for service, back brake had been squealing every time the brake was applied and I also asked for the regular maintenance to be done whi Took my car in for service, back brake had been squealing every time the brake was applied and I also asked for the regular maintenance to be done while they had it. I have a 15 Mustang GT with performance package, the back wheels and tires are taller than the front; this is standard from the factory. When they rotated the tires instead of rotating side to side, they switched front to back. When I picked up the car it was late and the service center was closed. I didn't notice their mistake when I picked it up, I should be able to trust that they know their product. Well after driving home and a quick trip to the corner store, my $1200 tires, rims, and the suspension is all messed up. There is rubber from the tires everywhere. I'm now going to have to miss time at work to get their screw up fixed. And this isn't a one time issue with this dealership, this their 4th expensive strike. They sold this car to me to make up for my previous mustang their body shop ruined. I miss how Southwest use to be, I've been doing business with this company since 2007, have purchased 4 vehicles from them, used their service center for all my vehicles, and their body shop several times; no more I'm done with them ruining my vehicles. Not to mention the people use to be really nice, not anymore, they seem to really hate their jobs and getting them to just answer the phone to make an appointment, good luck I called 6 times to make this last appointment. And for those of you wondering why I didn't just take it somewhere else, the tint on the back window (which was there when I bought the vehicle) was bubbling and I had to take it back to them to get it fixed, no one else would touch it. I will say that Tanya was nice and helpful with the tint. More

Schedule service, oil change primarily I tried using the online system to schedule a service date and was directed to a chat session. Chat said they would contact service dept to confirm a I tried using the online system to schedule a service date and was directed to a chat session. Chat said they would contact service dept to confirm a date and time and service would get back to me. 48 hours later, nothing. Verbally called the service dept and the earliest date i could get for a 8am appt was 10 days out. If this is prompt service just for an oil change, guess im missing something. The method of getting an appt is somewhat confusing to me. More

David Roush David was a nice guy helping me get through the process of buying my new truck. Everything went perfect. THE TRUCK IS AWESOME ,AND SO IS THE DEALERSHI David was a nice guy helping me get through the process of buying my new truck. Everything went perfect. THE TRUCK IS AWESOME ,AND SO IS THE DEALERSHIP! More

Dustin Rogers Dustin could not have been any better , He was a pleasure to deal with and went far beyond the line to give us an honest deal , when he did'nt really Dustin could not have been any better , He was a pleasure to deal with and went far beyond the line to give us an honest deal , when he did'nt really have to. Thanks again ,SDB More

Above and beyond to make me happy. I had a great experience with Southwest Ford. They made me a deal that my local dealer could not match, had a better selection of cars, made the purch I had a great experience with Southwest Ford. They made me a deal that my local dealer could not match, had a better selection of cars, made the purchase fast and easy, were courteous and respectful and played no games. I had a problem with my newly purchased 2017 Mustang GT and they went far beyond what they had to, to make me happy. I cannot recommenced them enough. The staff was great. More

Great work guys! We had a great salesperson and finance person who got us the deal we were looking for and didn't waste time doing it! Thanks! We had a great salesperson and finance person who got us the deal we were looking for and didn't waste time doing it! Thanks! More

Ray Pickens We've purchased 5 vehicles from Southwest Ford in the past 3 yrs and have been 100% satisfied. Our salesman, Ray Pickens, has been phenomenal every t We've purchased 5 vehicles from Southwest Ford in the past 3 yrs and have been 100% satisfied. Our salesman, Ray Pickens, has been phenomenal every time. Got us into exactly what we wanted with exactly what we wanted to pay. Ray made us feel like old friends and was very honest and trust worthy. Will continue to use Southwest Ford and Ray Pickens for any future purchases. More

Great Service!! Stephanie was a great help, I traded in a car I absolutely didn't like and drove away with a car that exceeded my expectations and wants. All the empl Stephanie was a great help, I traded in a car I absolutely didn't like and drove away with a car that exceeded my expectations and wants. All the employees I interacted with were phenomenal and I know I'll be coming back to purchase future cars. More

Amazing Experience I had an amazing buying experience at Southwest Ford in Weatherford. Not only did they honor their blind bid given over the internet on my trade-in I had an amazing buying experience at Southwest Ford in Weatherford. Not only did they honor their blind bid given over the internet on my trade-in they actual gave me better deal once I visited the dealer. I dealt with Stephanie was very helpful and informative about the vehicle I had interest in purchasing. She happen not to be in the following day as she was scheduled off but I dealt with Hunter who picked up right where Stephanie left off. Hunter and the sales manager where vey attentive and made me feel very welcomed. I had a special request on the vehicle I was buying and Andrew the general manager took the extra step to fulfill that request at no extra charge! Hunter introduced me to Jeff who was the finance manager who not only was very quick in dealing with my paperwork he offered to bring the paperwork to my house and swap vehicles with me since I was on a time crunch for a meeting. Needless to say I was in and out of the dealership with no haggling all under 1-hour ! I firmly believe this was the fastest experience I have had in buying a vehicle. I will be back !!! More