SouthWest Ford Weatherford

I worked with Roy for over a week via phone and email as I was working out of town. He probably priced out 20 different trucks including gassers and deisels and talked about the pros and cons of each. My pa I was working out of town. He probably priced out 20 different trucks including gassers and deisels and talked about the pros and cons of each. My parents and brother even came to the dealership and test drove a few trucks I was considering. By the time I arrived at the dealership with my wife coming straight from the airport, I had it narrowed down to a couple of trucks and we ended up buying one in a color that we had not even considered after seeing it in the showroom. My experience was great, and Roy probably worked as hard as he ever had to make a sale! More

Kelly worked with us to make sure we got exactly what we wanted!!! Everyone was friendly and helpful and I would reccomend them to anyone!! wanted!!! Everyone was friendly and helpful and I would reccomend them to anyone!! More

I was greeted immediately. Dean was friendly and knowledgeable about the issue I was having. I knew I would need to leave my truck and asked if he could try to expedite the repair as I use the truc knowledgeable about the issue I was having. I knew I would need to leave my truck and asked if he could try to expedite the repair as I use the truck daily in caring for horses. I was greatly pleased when I received a call in a few hours that my truck was repaired and ready to go. Really great service from a dealer that understands customer needs. I am so impressed with how my service was handled. Dean was excellent to work with. I would highly recommend this dealership to all my friends and business acquaintances. Great to know there are still businesses that really put the customer first. More

Bought a new 2013 F150 crewcab and after driving it for several weeks noticed that the a/c compressor would shut off every 25 seconds for a period of approx. 10 seconds causing temperature rise of 10 degre several weeks noticed that the a/c compressor would shut off every 25 seconds for a period of approx. 10 seconds causing temperature rise of 10 degrees, very irritating to say the least in 100 degree weather. Also have a related issue in that when it rains the inside windows fog every 25 seconds, also very unsafe. Had the truck back to Ford in Weatherford for service three times for answers to problem. Have been told all three times this is normal, but could not prove there assertions. Asked for technical data to prove this theory but was told I could not see that material. Was shown another vehicle and it did same thing albeit it only shutdown at two second intervals. Have worked on all types of a/c systems for 30 plus years and have never seen this occur. Apparently no one there can diagnose and fix the problem so I will have to seek help elsewhere. Beware of the a/c systems in the 2013 F150 series and if you have a significant technical problem and you may not get the answers your looking for. Have sent emails to management and have got no response, very unprofessional, will not do business with Ford or Southwest again and will advise anyone who cares to know to do the same. More

Roy was wonderful to deal with he made getting a new car not so stressful and finance was breeze as well!! Would highly recommend working with Roy on your next Ford purchase, I know I will! Thanks Roy fo not so stressful and finance was breeze as well!! Would highly recommend working with Roy on your next Ford purchase, I know I will! Thanks Roy for all your help! More

I did not have the best credit rating to finance my car, but Jeff searched several credit companies until he found one that was willing to finance the car at a reasonable rate. He is extremely friendly and but Jeff searched several credit companies until he found one that was willing to finance the car at a reasonable rate. He is extremely friendly and pleasant to work with. Jesse was our salesperson, and he took the time to ask specifically what kind of car we were looking for. The car that we purchased had just come in that day, and Jesse let us drive it and then held it overnight until we were able to work out a deal on the purchase. Great dealership to work with. More

Jerry was very helpful. He was friendly and payed attention to all of my concerns. They were nice and it was very pleasant experience and I will definitely use this dealership again. attention to all of my concerns. They were nice and it was very pleasant experience and I will definitely use this dealership again. More

Kevin is very knowledgeable, courteous, and above all customer service oriented which made our purchasing experience very enjoyable. Our particular situation had a somewhat unique issue related to a veh customer service oriented which made our purchasing experience very enjoyable. Our particular situation had a somewhat unique issue related to a vehicle lift installation for a powered wheelchair. Kevin was able to get the vehicle lift installed including the placement of a custom fitted backup camera. Kevin took his time to explain everything to my wife and I, and it was my wife's first truck, and she is very pleased. The finance personnel explained all the details, and offered an extended warranty program which we accepted for the peace of mind it provides for my wife. They too were very knowledgeable and patient in answering our questions. More