SouthWest Volkswagen

Bait and Switch This dealer practices the trick of bait and switch, I drove to the dealer based on a car listed on their website. When I arrived the car did not exis This dealer practices the trick of bait and switch, I drove to the dealer based on a car listed on their website. When I arrived the car did not exist, they gave me two different stories about the car? Kendy gave me a test drive in a similar car to the one advertised and said he would look for the same trim and equipped car as advertised and would give me the same discount from MSRP. The next day he sent a curt email stating a significantly smaller discount would apply. When I asked him to explain the difference Kendy sent another email stating that they could change the price at any time. This is not the dealer I want to do business with. More

Great car buying experience Wonderful experience. Great people to do business with. Rachel, Heather, and Mike are very welcoming and easy to deal with on my vehicle purchase. I w Wonderful experience. Great people to do business with. Rachel, Heather, and Mike are very welcoming and easy to deal with on my vehicle purchase. I will certainly buy another car there. More

Horrible When going over the price breakdown 2005 Nissan Titan, the dealer tried to get me to pay a for a vehicle inspection they "do" on all of their vehicles When going over the price breakdown 2005 Nissan Titan, the dealer tried to get me to pay a for a vehicle inspection they "do" on all of their vehicles that supposedly costs them 999.00! Complete xx, I drove off the lot, ate lunch, and it wouldn't start. Another dealer, a "manager" said the mechanic thought it was the fuel pump, and that they didn't usually check it because it was usually hard to get to. He really said that to me! What a thorough inspection they did!!! Worth about .99 not 999.00. More

Great experience we loved working with our salesman, Chase Brickey. He was awesome. He stayed on top of everything from beginning to the end of our deal. Everyone e we loved working with our salesman, Chase Brickey. He was awesome. He stayed on top of everything from beginning to the end of our deal. Everyone else was so nice and ready to help as well. More

Best vehicle buying experience Heather was fantastic to deal with on buying my truck, there were no surprises, no delays. No question she couldn't answer. Extremely pleasant experie Heather was fantastic to deal with on buying my truck, there were no surprises, no delays. No question she couldn't answer. Extremely pleasant experience!! Dean H. More

Execellent No hassle, no stress, no games. Straight forward honest dealing. It was a very nice buying a car from South West Volkswagen. South West Volkswagen i No hassle, no stress, no games. Straight forward honest dealing. It was a very nice buying a car from South West Volkswagen. South West Volkswagen is an outstanding company. Amy Crandall was very courteous, knowledgeable and helpful. She made the process of buying a car a great experience. She answered all questions at once and when she needed to verify anything it took only a few minutes. We never had to wait long for any reason. (less than thirty minutes on all issues) We where very pleased with our experience at South West Volkswagen. More

Straightforward and Pleasant Buying Experience Heather was a very pleasant and informative saleswoman and made my car buying experience fun instead of stressful. I was really able to work with her Heather was a very pleasant and informative saleswoman and made my car buying experience fun instead of stressful. I was really able to work with her on getting what I wanted and she never missed a beat. Their warranty and protection plan they offered is the best in the biz. If you're in the market for a new or used car, then come visit Heather France at SouthWest VW and see for yourself why I chose to purchase my new truck with them. I am a very satisfied customer! More

Got my red R! Heather France and the whole staff at Soth West VW were awesome. Heather was a great help in helping find and purchase my car. She listened to what I Heather France and the whole staff at Soth West VW were awesome. Heather was a great help in helping find and purchase my car. She listened to what I wanted, asked questions to help me discover what I wanted in my next car and ultimately gave me the flexibility to try out different cars.....all without the feeling of being pressured. Awesome experience. I'm glad to call South West VW my home station for all things VW. I'd like to give a special shout out to Ashton and Kelly in the service department as well. Thanks for all the the help and patience with my old car! More

Purchased my dream vehicle I went to there to purchase my new vehicle. I would like to say all of the employees were friendly and very helpful. Especially Heather France, who he I went to there to purchase my new vehicle. I would like to say all of the employees were friendly and very helpful. Especially Heather France, who helped me throughout the purchase. Really recommend this dealership to anyone More

Great Service Department I am very happy with Southwest Volkswagen, when I go in to have my TDI Wagon serviced they always treat me like I am the only customer they have. Th I am very happy with Southwest Volkswagen, when I go in to have my TDI Wagon serviced they always treat me like I am the only customer they have. Their prices are very reasonable and they never do any work that is not needed. I would recommend this dealership to everyone. Fair, honest, and reasonable, what more could you ask for. More