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Pyramid Pontiac GMC Inc - Service Center

Southaven, MS

4.7
242 Reviews

242 Reviews of Pyramid Pontiac GMC Inc - Service Center

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June 08, 2024

I brought my vehicle a year ago, I think they had just opened. It started off a little rough for me. But thanks things are much better now. Thanks Ms,Doris for your professionalism and kindness. More

by OJEFF1734
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cammie Alkire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Maxwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mrs Doris
June 06, 2024

Kelli was very kind and professional; she definitely made my experience at Southaven honda pleasantly memorable! More

by Jr.thomas57@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cammie Alkire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Maxwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelli Maxwell
June 05, 2024

It is hard to find a place where the people are more than willing to help. I didn't have a problem at all getting service here at Southaven Honda. The service was excellent and I didn't have to keep calling. More

by dolltellis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cammie Alkire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Maxwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phillip
June 04, 2024

Excellent service and great customer service and very quick. I would recommend to family and others More

by destinee.powers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cammie Alkire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Maxwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

Southaven Honda responded

We are glad you had a great experience at Southaven Honda. Thank you for your business and we look forward to serving you again in the future.

May 31, 2024

I had a good buying experience with Southaven Honda. Marino and Julius were very good to deal with and made every effort to treat me fairly. More

by Larryeverson
Recommend Dealer
Yes
Employees Worked With
marino
Jun 01, 2024 -

Southaven Honda responded

Larry, Southaven Honda is blessed to have Marino and Juileus on our team! We thank you for allowing us the opportunity to work with you!!! Chris Anderson General Manager

May 30, 2024

It’s difficult to get someone to answer the phone. My only complaint. The serviceman was fantastic and accommodating Phillip. It would have been nice to have a loaner vehicle as I had 4 hours of wai More

by crystal.milligan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip in service
May 31, 2024 -

Southaven Honda responded

Hi Crystal, Thank you for your patience and understanding!!! We have a shuttle service that will take you anywhere you would like to go. Unfortunately, Honda doesn't have a loaner program...only rentals. We look forward to seeing you on your next visit! Chris Anderson General Manager

May 24, 2024

EVERYTHING WAS OK EXCEPT THEY Vacuumed the front of the car but didn't vacuum the back...... I was told the reason why was because I had items in the back which were a bag and maybe a pair of flip flops More

by kimmonsf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot her name but she was nice
May 26, 2024 -

Southaven Honda responded

Kimmonsf, Our staff follows protocol when it comes to respecting our guest's personal items. Please feel free on your next visit to inform us that it is okay to vacuum your entire vehicle. Chris Anderson General Manager

May 22, 2024

This place is excellent I love it I will definitely refer my honda friends about this location More

by lenoranorris1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cammie Alkire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Maxwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Southaven Honda responded

Lenora, We are glad that you had a great experience with Southaven Honda! Thank you for the kind words. Chris Anderson General Manager

May 22, 2024

We were pleased with the service work that was done, the staff was courteous and clean waiting area More

by jncole9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hendrix
May 23, 2024 -

Southaven Honda responded

Jncole9, Glad to hear that we took great care of you as our guest! Thank you, Chris Anderson General Manager

May 19, 2024

Staff not friendly. They scripted my lug nut and said it was already that way. I’m very disappointed! More

by ira.martin38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Colby Maxwell
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024 -

Southaven Honda responded

Ira, Sorry that you feel that way. We treat all of our guest with kindness and respect. I would really like to hear about your visit. Feel free to contact me at canderson@southavenhonda.com. Chris Anderson General Manager

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