Southern Acura Newport News - Service Center

JB is awesome Fast Friendly service. James Bland is a fantastic consultant. I would recommend this dealership for service to anyone. The waiting area is clean and o Fast Friendly service. James Bland is a fantastic consultant. I would recommend this dealership for service to anyone. The waiting area is clean and offers comfortable amenities More

Great customer service My experience with Hall Acura was great. JB was knowledgeable and provided me with up to date information and kept me in the loop about my vehicle. JB My experience with Hall Acura was great. JB was knowledgeable and provided me with up to date information and kept me in the loop about my vehicle. JB made me feel like I was leaving my car in good hands and was receiving quality service . I would recommend anyone to visit hall Acura, but most importantly speak with JB who can answer all your service needs. More

Expectations Exceeded Friendly atmosphere and quality service was my experience. JB was superb. He let me know what would be done and gave me the price quote so I know what Friendly atmosphere and quality service was my experience. JB was superb. He let me know what would be done and gave me the price quote so I know what to expect. Dealers can be expensive at times, but the quality and warranty made it worth it. More

James Bland Always has great customer service and takes care of everyone with a smile. He has been my service specialist for three years and i always request him Always has great customer service and takes care of everyone with a smile. He has been my service specialist for three years and i always request him. More

The best Acura service I've ever received! Amazing customer service and prices are reasonable. They wash my vehicle every time I come in for service and the shine lasts for like two weeks! Jame Amazing customer service and prices are reasonable. They wash my vehicle every time I come in for service and the shine lasts for like two weeks! James always takes care and explains in detail everything that needs repair. More

Great service! The service department is great! They really understand your needs and go out of their way to help! They don’t try to sell you work you don’t need lik The service department is great! They really understand your needs and go out of their way to help! They don’t try to sell you work you don’t need like other shops. More

Friendly Service James "JB" in the service department is always friendly and professional from time of arrival in the service department until departure. JB is a great James "JB" in the service department is always friendly and professional from time of arrival in the service department until departure. JB is a great asset to the Hall Acura service department in Newport News! More

Newport News Acura Upon arriving I was greeted with a friendly smile. I arrived for an oil change and JB took the time to explain everything and went line for line to ex Upon arriving I was greeted with a friendly smile. I arrived for an oil change and JB took the time to explain everything and went line for line to explain the detail of my service. While waiting I treated myself to the free Starbucks, WiFi and tv. After about an hour, my suv was completed and was washed as well. What a way to start the weekend!! Thanks!! More

Great customer service Great service. Advised me of needed items. Didn't even know my wipers were bad until they showed me. Thanks for the great service and advice Timely Great service. Advised me of needed items. Didn't even know my wipers were bad until they showed me. Thanks for the great service and advice Timely and courteous. Thanks Sean and team More

COURTEOUS PROFESSIONAL TOP NOTCH I had the pleasure of working with Devin Sheldon when I purchased my 2016 Acura MDX. I had the best experience and even brought my dad the next month I had the pleasure of working with Devin Sheldon when I purchased my 2016 Acura MDX. I had the best experience and even brought my dad the next month to see Devin and my dad purchased a 2017 Acura RDX. Sean is my service adviser and he always gives me great service with a smile. I am glad to be a part of the Hall Acura family. Best customer service ever from both of these gentlemen. More