Southern Acura Newport News - Service Center

Great customer service I’m all about good customer service... and JB customers service skills are amazing! Love how he goes above and beyond to make sure I was taking care I’m all about good customer service... and JB customers service skills are amazing! Love how he goes above and beyond to make sure I was taking care of. More

Service JB is an awesome man of service. He is very passionate about taking care of every customer he interacts with. I’m grateful and satisfied each time I v JB is an awesome man of service. He is very passionate about taking care of every customer he interacts with. I’m grateful and satisfied each time I visit with Hall ACURA. I would definitely recommend Hall ACURA for service, sales and or all needs. More

Excellent Service Experience My brake system problem light came on while running errands. Drove immediately to Hall Acura Service Center, spoke with JB who quickly had a technici My brake system problem light came on while running errands. Drove immediately to Hall Acura Service Center, spoke with JB who quickly had a technician assess the problem. During the assessment the technician assessed it was a low voltage issue and dirty brake fluids. Within two hours my car was serviced and I was back running errands. Exceptional customer service by JB. More

Excellent service I always receive the best service from James Bland and the rest of the service team. Even when I need to stop in on a moments notice, they were able t I always receive the best service from James Bland and the rest of the service team. Even when I need to stop in on a moments notice, they were able to get me in and out. Thank you! More

Very Professional and accommodating to my needs, I would rec Acura My car was evaluated while I was looking at a new car to possibly purchase in coming months. Mr Bland wash my car and was very hospitable and I Acura My car was evaluated while I was looking at a new car to possibly purchase in coming months. Mr Bland wash my car and was very hospitable and I will definitely be back More

You get an 11 on a scale of 1 to 10! I bought my 2015 Acura MDX almost a year ago and have nothing but wonderful things to say about the service, knowledge, and attention to detail from S I bought my 2015 Acura MDX almost a year ago and have nothing but wonderful things to say about the service, knowledge, and attention to detail from Sean Wales and his team in the service department! They take amazing care of me, get me in and out quickly and my car is always cleaner than when I brought it in! As a busy Realtor, my time is very important to me and Sean and his team value that as well! I HIGHLY recommend Hall Acura not only for your purchase but also to take care of you and your investment after you leave the lot! More

nice experience From the moment I stepped in it was very pleasant in handling my business very professional good quality work the service was done in a very good time From the moment I stepped in it was very pleasant in handling my business very professional good quality work the service was done in a very good timely manner the Acura service department was really great More

Great Service and Great People Went to Hall Acura to get some work done on my car and I just appreciate the outstanding service I received from Mr. Bland and his support team at Hal Went to Hall Acura to get some work done on my car and I just appreciate the outstanding service I received from Mr. Bland and his support team at Hall Acura. Mr. Bland lent me a loaner car that was sophisticated so that my experience was hassle free. Thanks so much!!! More

Routine service I scheduled an appointment for a B1 service. Everyone was professional and courteous. The service was done on time and quickly. I was completely satis I scheduled an appointment for a B1 service. Everyone was professional and courteous. The service was done on time and quickly. I was completely satisfied with my experience More

Tire rotation Outstanding customer service job well done, professional all the way. Great job always a great pleasure to come in and have my car service and receive Outstanding customer service job well done, professional all the way. Great job always a great pleasure to come in and have my car service and received a warm welcome thanks again for a great job Simuel More