Southern Acura Newport News - Service Center

Service Department is outstanding The service department is the best part of this dealership. Service writer James Bland (JB) is very knowledgeable, friendly and always gets the job d The service department is the best part of this dealership. Service writer James Bland (JB) is very knowledgeable, friendly and always gets the job done to our satisfaction. We will most likely get our next car from Hall Acura because we are confident it will be well taken care of. More

Great service Mr. Bland always goes out of his way to help me get my Acura in tip-top shape. He is very trustworthy and friendly. I would recommend Mr. Bland and hi Mr. Bland always goes out of his way to help me get my Acura in tip-top shape. He is very trustworthy and friendly. I would recommend Mr. Bland and his team at Acura anyday More

I Worked with J B Bland who was extremely helpful. JB Bland explained all the service in detail and made an out of town customer feel at home. my service was an all day affair and Bland kept me updated JB Bland explained all the service in detail and made an out of town customer feel at home. my service was an all day affair and Bland kept me updated on the progress, which was very reassuring. More

Acura Newport News, the best! This is the 4th Acura service department that I’ve brought my RDX to. We’re a military family and move quite a bit and this dealership has, by far, be This is the 4th Acura service department that I’ve brought my RDX to. We’re a military family and move quite a bit and this dealership has, by far, been the best! Thanks JB for making each trip enjoyable! More

Friendly The staff at the Acura dealership are so friendly. They make you feel welcomed and extremely comfortable. I love how courteous they are as well. The staff at the Acura dealership are so friendly. They make you feel welcomed and extremely comfortable. I love how courteous they are as well. More

the atmosphere and service is tops! My visits at this Hall Acura in the pass 3 years has been tops. The atmosphere and customer service rates 5 stars when you have to wait for your vehi My visits at this Hall Acura in the pass 3 years has been tops. The atmosphere and customer service rates 5 stars when you have to wait for your vehicle. The fact I have a Mazda they still give friendly service without charging an arm and a leg.I will continue to patronize Hall Acura tell all family & friends of your friendly service More

Great service every time Every time I take my vehicle in for service at the dealership it is a great experience! The staff is friendly and the service is always fast and thoro Every time I take my vehicle in for service at the dealership it is a great experience! The staff is friendly and the service is always fast and thorough! More

Outstanding customer service. Always satisfied with the services I receive and how they treat me with the upmost respect. Would recommend Acura Newport News to anyone looking for a Always satisfied with the services I receive and how they treat me with the upmost respect. Would recommend Acura Newport News to anyone looking for a new car. More

Great job! Sean is a great service writer! No games, no gimmicks, just great on time service. I would absolutely, definitely recommend getting your Acura service Sean is a great service writer! No games, no gimmicks, just great on time service. I would absolutely, definitely recommend getting your Acura serviced there. More

Great Acura Dealership I have used Hall Acura for 7 years and they have provided great service to my 2 previous Acura TLs and my current RDX. Sean Wales is an excellent se I have used Hall Acura for 7 years and they have provided great service to my 2 previous Acura TLs and my current RDX. Sean Wales is an excellent service advisor who has gone above and beyond what is expected. He has made calls to Acura Division reps in order to ensure my vehicle has been covered for warranty repairs. He is always honest and willing to tell me which services are actually needed for my vehicle, not just trying to make the extra dollar. I'll continue to use Hall Acura Newport News service and I'll make sure Sean Wales is my advisor until he becomes a service manager. More