Southern Chevrolet

I was satisified with Hall Chevrolet b/c of the excellent customer service I experienced. Great customer service equals happy customer, and I left there definitely a happy customer. I was at the dealership customer service I experienced. Great customer service equals happy customer, and I left there definitely a happy customer. I was at the dealership the majority of the day, and Tracey was very patient with me and all my indecisiveness. My biggest pet peeve are pushy car salesman. I completely understand why they are that way, but I cannot stand it; however, I really liked Tracey's style compared to most. He is a salesman, and he did his job well, but he didn't push me to the point where I wanted to walk out the door. He made me feel comfortable from the beginning. He answered all my questions in detail, and he was able to negotiate a deal I felt was very fair. When the serviceman parked the car in front of the doors, Tracey immediately stood up and let me know he was going to fill the car with fuel for me, and I like that I didn't even have to ask. It really showed me Hall Chevrolet values their customers. More

I rec'ed a post card in the mail dated 5-04-2010 for an SI Service, hrs read Monday-Friday 730am-900pm.The service hrs closed @ 7pm?? Call the main # and the person said we started closing @ 7pm for almost SI Service, hrs read Monday-Friday 730am-900pm.The service hrs closed @ 7pm?? Call the main # and the person said we started closing @ 7pm for almost a year now. I thought, Wow! the USPS is slow.I called 3hrs later to ask for the mech's name who failed my inspection for"101138 water intrusion" on the right fr parking lamp.The lamp was still working. Last year and its documented it was in the same condition the lamp was still working and the truck passed inspec, but this time the SI noticed a water line, the lamp was still working but it failed. OK, it might have blown a fuse in the futher but thats NO reason to fail a SI. Hall seems to DISTANCE there selves from what ever the SI opinion is. but if it brings more resources to GMC then Hall looks good. Idid not see the SI's name on my 161$$$ invioce but this # keeps coming up 1144ISP,1144CCR. I personely observerd the SI walk to the vending mach to brack with my vec in the stall.(once) Please brack IN BETWEEN vec our do not let the customers witeness. So now let me ID my self My name is Mark Austin my work phone is 757-393-7153 I fialed a state inspection because of "101138 water intrusion" and the the lamp was still operational. Lets fix something that is NOT broke. Does Hall have Standards and question the apparently independtly SI.News Channel 3 (local)"ON YOUR SIDE "already luvs this this story. thanks Mark More

Great experience as far as buying a car goes...the marketing add on stuff after the car price is agreed to is ridiculous. If I tell a finance guy or manager I'm NOT interested in some crap extended wa marketing add on stuff after the car price is agreed to is ridiculous. If I tell a finance guy or manager I'm NOT interested in some crap extended warranty or super slick latest polymer paint coating, LoJack, blah, blah, blah. Then Stop right there once I make it know I am not interested in all the "great" deals you are offering me. I am 40 something years old, I know what I really need or don't need. Otherwise, great dealership, great salesman. Mike M the internet sales manager was very personable and pleasant to work with the entire time. Good Job! William More

Personnel were very friendly and went out of their way to help us look at 3 different used vehicles. After we settled on one, the deal was put together quickly and fairly for both parties. No 3 hour grind. I help us look at 3 different used vehicles. After we settled on one, the deal was put together quickly and fairly for both parties. No 3 hour grind. In and out and happy in a little over 2 hours. More

It was a peaceful experience that was rewarded with the purchase of a Chevy Impala and a Silverado. The sales associates were great to work with and the finance manager is truly looking out for the custom purchase of a Chevy Impala and a Silverado. The sales associates were great to work with and the finance manager is truly looking out for the customer. This has been the smoothest process I have every had the pleasure of when it comes to purchasing an automobile. I highly recommend that if anyone wants to buy a new car with no hassle or pressure and come away with feeling that they were truly taken care of then Hall Chevrolet is the place. More

I just bought my second Avalanche (4th vehicle) from this dealership. Their service and sales people are always topnotch. They actually listen to what you're saying and then they follow through to ensure you dealership. Their service and sales people are always topnotch. They actually listen to what you're saying and then they follow through to ensure your satisfaction. I worked with AJ for several weeks on this potential purchase, eventually finding the vehicle and the price for me. There service department has always been topnotch, fully supporting the sales group. As a matter of fact this sale started with a service visit. Good job, folks! You keep me coming back! More

My wife and I needed a new car very badly. We were looking for comfort and safety for our family. We got to the dealership 20 minutes before they were supposed to close down, so I expected them to try looking for comfort and safety for our family. We got to the dealership 20 minutes before they were supposed to close down, so I expected them to try to rush us through the process. I was pleasantly surprised that they took their time, answered all of our questions, took us on a test drive, and walked us through the process. We had our two year old with us, and they were very kind and helpful to understanding that a toddler needed attention from his parents, and were very patient with us having to chase him around the dealership. Even though we were there until almost one in the morning, they were very courteous and patient, making sure that we got everything that we needed, and answered all of our questions. That is absolutely the best car buying experience that I have ever had. I would highly recommend them to anyone looking to buy a new car! More

The best car buying experience I have had. Straightforward, knowledgeable and friendly, with none of the high pressure, "sales" tactics that can make buying a car such a bad experience. Prici Straightforward, knowledgeable and friendly, with none of the high pressure, "sales" tactics that can make buying a car such a bad experience. Pricing was very competitive, all the details up front and out in the open, and everything explained clearly. I will put Hall at the top of my list any time I am in the market for a new or used car in the future. More

The employees who I worked with were very helpful in finding the exact car and price that I was looking for. They also found the best deal for me with rebates that applied to my status. They were very t finding the exact car and price that I was looking for. They also found the best deal for me with rebates that applied to my status. They were very thorough in explaining the different options in financing and helped me to understand the whole process. This was the first time buying a car on my own and they made me feel comfortable in my decision and more knowledgable as a whole. Carrie was very kind and patient through all of my questions and she was wonderful to work with. Mike was able to guide me through financing and answered all of my questions in detail. I am more than pleased with the entire experience. I left feeling excited and confident in my choice to buy a car from Hall and from Carrie. More

Mike and Jesse were great in the sales department. I ordered a new camaro in October but GM did not get the order right in the first car they shipped to the dealer. Mike and Jesse assured me the re-orde ordered a new camaro in October but GM did not get the order right in the first car they shipped to the dealer. Mike and Jesse assured me the re-order would be correct and they kept me informed on the progress for the re-order delivery. My new camaro finally arrived and it was everything I expected. Mike and Jesse worked with me to get the best deal possible and I am completely satisfied with my purchase price. Stacy worked with me for the paint and interior protection. The car was ready as promised and the job was execellent. I would recommend this dealer for sales & service. More