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Southern Chevrolet

Chesapeake, VA

Overview
Employees
Reviews
Vehicles
4.4
1,170 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Chevrolet Chesapeake is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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3412 Western Branch Blvd

Chesapeake, VA

23321

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Showing 1,170 reviews

May 23, 2024

Friendly, alert, knowledgeable, easy to communicate with. Service was quick. Snack machine prices were outrageous. More

by jmfranke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katherine Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2024 -

Southern Chevrolet responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

Helpful
May 23, 2024

This is my very first service and I was quite impress with the service check in.I was greeted right away with no hesitation.The service check in were very professional and kindly.The waiting lounge was c More

by dmcsthompson
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nancy Gennarelli, thank you for your great service and your professionalism.
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May 24, 2024 -

Southern Chevrolet responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

Helpful
May 23, 2024

Awesome professional team of people working at the Southern Chevrolet Dealership at 3412 Western Branch Blvd. You can trust them to prove great service to your car.... Helen H. More

by helen.hinton22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2024 -

Southern Chevrolet responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

Helpful
May 21, 2024

Service desk is always so friendly. Take my truck here even though I bought from another dealer because they have available appointments and do a good job. More

by banddkerr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2024 -

Southern Chevrolet responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

Helpful
May 21, 2024

Oil change overcharge;$30 more than quoted over phone. Non responsive to calls; would not even pick up phone so that I could check status. More

by BILBREYT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Harvell
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2024 -

Southern Chevrolet responded

"BILBREYT" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvce@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Helpful
May 21, 2024

Great communication…addressed the issues of my car in a timely fashion . Projected care and ordered parts for future appointments More

by jennifer.davis.23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2024 -

Southern Chevrolet responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

Helpful
May 18, 2024

Overall everything was verry good, the hot drink dispenser was out of hot chocolate in the waiting aria. More

by TAYLORRAYMOND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin Affleck
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May 22, 2024 -

Southern Chevrolet responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

Helpful
May 18, 2024

My service visit went so well! Quick check-in and my routine maintenance was also done quickly and efficiently. Thank you for the great customer service! More

by angelaholliday.murphy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2024 -

Southern Chevrolet responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

Helpful
May 17, 2024

Excellent service good work I really enjoyed this experience and will recommend to others to go to southern Chevrolet More

by mrdub24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2024 -

Southern Chevrolet responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

Helpful
May 16, 2024

Everyone was friendly, and professioanl. Overall, it was a very good experience. Thank you very much. More

by MIA_JOE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taryn
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May 16, 2024 -

Southern Chevrolet responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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