Southern Chevrolet - Service Center

Great Service and Great Customer Service, everything was explained on what the maintenance would be completed on my vehicle. I explained on what the maintenance would be completed on my vehicle. I More

They are a good bunch over there. Good people to deal with and very knowledgeable. Good people to deal with and very knowledgeable. More

As soon as you walk in you’re greeted with a professional greeting. I love Southern (ex-Hall) Chevrolet. Everyone is eager to help and answer questions. As for the work, it’s perfect and that makes your car greeting. I love Southern (ex-Hall) Chevrolet. Everyone is eager to help and answer questions. As for the work, it’s perfect and that makes your car run like it was designed to run. That’s why I go to them. More

I was taken in without making appointment which please me greatly. Way to go Southern! greatly. Way to go Southern! More

I brought my car in for service due to the fan cutting off when once the car has been idle. I was provided a diagnosis of the water pump needing to be replaced. Once I paid the money to have the pump rep off when once the car has been idle. I was provided a diagnosis of the water pump needing to be replaced. Once I paid the money to have the pump replaced, I went to pick my car up and the issue is not resolved. My car I still running hot when I’m sitting idle and you can still hear the fan cutting off. I reached out to the representative and was advised to speak to the service manager. More

I got great service while I was there as I always do by Steve, the express lane is the best! Steve, the express lane is the best! More

I recently visited Southern Chevrolet for repairs on my 2011 Chevy. As a student, I needed my truck to be fixed by a place that specializes in Chevys. I was quoted over $4k, but I needed my truck, so I had 2011 Chevy. As a student, I needed my truck to be fixed by a place that specializes in Chevys. I was quoted over $4k, but I needed my truck, so I had the repairs done for peace of mind. However, my truck lasted only a week before displaying the same error. I returned it to the service department that Friday to find out why it hadn't been fixed. The service representative then sent a quote for an additional $400 to my soon-to-be ex-wife (despite our requests to keep our information separate). I received the quote about 15 minutes before closing time, and it stated that an additional part needed to be ordered, which would take 5-7 days for delivery. When I tried to approve the part, she had already canceled it, so my truck remained with them all weekend with no part on order. After making over 10 phone calls, I finally received a call from the service manager, Todd, at 3:15 PM. He assured me that the truck would be ready by Tuesday. I picked up my vehicle on Wednesday evening and paid $100.00 over the quoted price. Neither the service manager nor the service representative was present when I collected my vehicle, and they had someone else deal with me. The following morning at 8 AM, I received a text message from the service representative, stating that my truck was ready to be picked up and the price was $400.00. They didn't even know I had already picked up the car! How does this happen in a dealership of this caliber? I want some explanations. More

Stephen was awesome and service team rocked out top of the line work fast as promised the line work fast as promised More

The experience was pleasant. Staff was friendly and informative. Wait time wasn't extremely lengthy. Staff was friendly and informative. Wait time wasn't extremely lengthy. More

Stephen is a great advisor and is very customer oriented. I was in and out with no complaints. I was in and out with no complaints. More