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Southern Chevrolet - Service Center

Chesapeake, VA

4.4
766 Reviews

766 Reviews of Southern Chevrolet - Service Center

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February 24, 2018

Very good I called the day before my service to confirm that I still had one more free oil change. I was told by the representative that I did. When I arrived I More

by Brh1093
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Cooke
Feb 27, 2018 -

Southern Chevrolet responded

We are pleased we were able to turn this experience around and that your confidence in our dealership was restored. We sincerely thank you for the positive review and hope to see you again soon!

February 24, 2018

Expedited service that went way above and beyond. Stephen went above above and beyond to get s part in same day and have it placed so my car was ready. He also contacted GM to have the cost decreased More

by Kaine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Harvell
Feb 28, 2018 -

Southern Chevrolet responded

Kaine, it's experiences like yours that really keep us motivated! Thank you again for letting our team know how we did! We look forward to helping. Take care!

Feb 28, 2018 -

Southern Chevrolet responded

Kaine, it's experiences like yours that really keep us motivated! Thank you again for letting our team know how we did! We look forward to helping. Take care!

February 21, 2018

Service needs! I always take my car to Hall Chevrolet and they always take care of me. Very happy with their customer service. Will be back soon. More

by Chuck!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracy Vespoli
Feb 27, 2018 -

Southern Chevrolet responded

Chuck, we are happy our team always takes care of you. We hope to be of service to you again in the future. Best wishes, Hall Chevrolet Chesapeake

February 20, 2018

Great Team So helpful and kind. Brett made sure I was satisfied with my service from beginning to end. The rest of the staff was also readily available to help t More

by Nfarruggio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Whitney
Feb 27, 2018 -

Southern Chevrolet responded

Thanks for your feedback. It's great to hear Brett and the team were helpful and that you were satisfied with the service performed. Please don't hesitate to reach out if there's anything additional we can do for you!

February 15, 2018

Quick friendly service All staff members were very friendly. The waiting area was clean and comfortable. Staff member updated me which made my wait time easier to sot tbru More

by Marie rock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Cooke
Feb 27, 2018 -

Southern Chevrolet responded

Marie, we're pleased you found our team friendly and that they were communicative. We also appreciate you noticing our efforts to keep our waiting area tidy and comfortable. Please let us know if there is anything else we can do for you; we are more than happy to help!

February 15, 2018

Service. Top rated I purchased my car from Hall Chevrolet and they do all of my service work. I appreciate Tracy Vespoli, my service advisor there for he always knows t More

by Dottie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracy Vespoli
Feb 27, 2018 -

Southern Chevrolet responded

Dottie, we are happy Tracy has always delivered good customer service and that you leave our dealership feeling confident. Our team strives to provide an excellent experience, and we are glad you found this to be the case during your visits. If you have further needs or questions, please reach out!

February 15, 2018

Service Tracy always takes care of my service needs correctly an in a timely manor. He is very professional and he strives to make the customer happy More

by Britt89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracy Vespoli
Feb 27, 2018 -

Southern Chevrolet responded

Britt, it's great to hear that Tracy has delivered timely and professional customer service. We are always more than happy to assist you if anything else comes up. Take care!

February 14, 2018

Maintenance Service As always, the customer service was great. Came in for oil change, transmission fluid flush and brake fluid replacement. Tracy welcomed me and kept me More

by Homer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracy Vespoli
Feb 27, 2018 -

Southern Chevrolet responded

Homer, we're happy you received great customer service from Tracy and the team. We can't wait to see you again. Have a great day!

February 13, 2018

Oil Change I had a really great service consultant, Tracy was very helpful and informative on the services that I needed to get done. He took the time to explain More

by ScorpioWoman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracy Vespoli
Feb 27, 2018 -

Southern Chevrolet responded

We are delighted to hear you found Tracy a pleasure to work with. Thanks for taking the time to leave us this information about your recent service visit. Take care!

February 10, 2018

Follow up to an Oil Change I had made an appointment to get a check for an 'oil change' light reading. As I just recently had my vehicle in Hall Chevrolet service with Tracy fo More

by SherrySinnard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracy Vespoli
Feb 27, 2018 -

Southern Chevrolet responded

Sherry, we are pleased Tracy was able to identify the issue and get it resolved for you so quickly. Thank you for your feedback and have a fantastic day!

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