Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

My first time with any service at Southern, Bill Repine did a great job! I look forward to a long and beneficial relationship. I do wish they had a car wash service as did the dealership I spent the last did a great job! I look forward to a long and beneficial relationship. I do wish they had a car wash service as did the dealership I spent the last 18 years with. More

I feel the mechanics can do a better job at keeping the customers vehicle clean of oil a Greece when working on it. customers vehicle clean of oil a Greece when working on it. More

Everything went very well. This was my first time to visit this particular dealership since the two merged. This was my first time to visit this particular dealership since the two merged. More

It's okay but I can't get people to answer the phone in service department. service department. More

Always check the backlog Thanks go over the previous services record Thanks again God bless services record Thanks again God bless More

In and out, extremely friendly staff. I didn’t have an appointment but didn’t have to wait long. I didn’t have an appointment but didn’t have to wait long. More

Specially requested synthetic oil. Was assured by advisor it would be used. Invoice shows conventional was used. Was assured by advisor it would be used. Invoice shows conventional was used. More

The total amount charged was more than the amount quoted to me. Also, I was told my brake pads were at 2 mm and should be replaced soon. My son is a certified inspector in Virginia. He checked them and said to me. Also, I was told my brake pads were at 2 mm and should be replaced soon. My son is a certified inspector in Virginia. He checked them and said they were 4 mm. This did not build confidence in your service center's veracity. More

Prompt with the service but had difficulty communicating about services. I received services I didn't request about services. I received services I didn't request More

My 2024 Dodge Hornet was recently serviced at Southern Greenbrier and It was fine! I do the new 1414 address should be added in the Dodge app for service appointments due to my hornet was towed to the wro Greenbrier and It was fine! I do the new 1414 address should be added in the Dodge app for service appointments due to my hornet was towed to the wrong dealer however everyone at Southern were nice! I also feel service updates could be provided sooner at time but you guys are busy! Thank you for all you do ! More