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Alex Murphy
Alex Murphy at Southern Chrysler Dodge Jeep Ram Greenbrier
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Alex Murphy

Service Manager

Southern Chrysler Dodge Jeep Ram Greenbrier

1414 S Military Hwy
Chesapeake, VA 23320

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4.3
68 Reviews
4.3

68 Reviews

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68 Reviews of Alex Murphy

April 24, 2024

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Dissatisfied with the service advisor. Voiced my concern to the service manager and he has yet to reach back out to me More

by d
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Recommend Dealer
No

Other Employees Tagged: Emmalee Knoll

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Apr 24, 2024

Southern Chrysler Dodge Jeep Ram Greenbrier responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 24, 2024

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A problem was found during my annual inspection. It was taken care of and the charge was discounted for me since I am a. regular customer More

by mona
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Recommend Dealer
Yes

Other Employees Tagged: Jordan Cabral

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Apr 25, 2024

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 19, 2024

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Staff very professional and courteous and listen to my concerns . Mechanics do a great job on my car More

by CUFFEESR.LARRY
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Yes
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Apr 19, 2024

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 18, 2024

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Quality service examine all. Aspects of my vehicle giving me peace of mind. They know my vehicle and are a great help in keeping me on the road. More

by michaelcking
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Yes
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Apr 18, 2024

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 18, 2024

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I was completely satisfied with the service I received in the service department. Everything went as I told, they needed a day to order the parts. They told me when my car would be ready and it was. More

by mr_vee2u
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: A lady in the Service department I don’t remember her name sorry it was not Murphy.

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Apr 19, 2024

Southern Chrysler Dodge Jeep Ram Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 17, 2024

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Great call back time. Prompt response. Excellent and super fast service! Very helpful and friendly. More

by JReevesPoore
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Recommend Dealer
Yes
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Apr 18, 2024

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 15, 2024

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Everyone was very nice! Service was fast and easy! Didn’t expect to get in and out in less then an hour! More

by minnielagrou
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Yes
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Apr 15, 2024

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 15, 2024

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You guys didn't reset my change oil soon notification , hope oil is changed thanks More

by Marcus Anderson
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Jones, Allison Humphries, Mike Owen, Jordan Cabral

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Apr 15, 2024

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to provide us with this feedback.

April 12, 2024

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Good service and technicians to have on your side. Very helpful with the smallest problems More

by 164ivan
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Andrey Gvozdevskiy, Tyrone Houston, Nerely Blanco

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Apr 12, 2024

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 12, 2024

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The service was outstanding. I will be back for my next alignment, tire rotation and oil change. My favorite new place More

by patricerobinson89
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Recommend Dealer
Yes
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Apr 12, 2024

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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