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Southern Ford - Service Center

Newport News, VA

4.7
1,962 Reviews

1,962 Reviews of Southern Ford - Service Center

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May 24, 2025

Stephanie was great, got me in last minute so I could make my trip. Services performed were done well. More

by GROMDF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
STEPHANIE SPANGLER
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2025

Reasonable and honest prices. Great service and was able to accommodate me getting to and from the dealership. Would highly recommend! More

by aprilgrant617
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSEPH HOBLEY
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025

Muy malo me robaron 1472 dolares me entregaron mi troca mas mal que cuando la lleve More

by escobaredwin360
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
QUERIDA WILLIAMS
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025

They provide exceptional service in a reasonable amount of time and they stand behind their work More

by EWDENTALREPAIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
EDDIE MARSHALL
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2025

On March 19, 2025, I took my 2023 Lincoln Corsair in for service/support pertaining a problem I'm having with Safelite installation of a windshield. The support by the service staff - Stephanie Spangler - c More

by Southern Ford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
STEPHANIE SPANGLER
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2025

Customer service oriented! ! Everyone is friendly and service is done as expected I would definitely recommend them for your service needs More

by Jkunsman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSEPH HOBLEY
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025

I went to the dealership for an oil change, tire rotation and fluid top up. The oil was not reset for the car and other fluids (windshield wiper) were not topped off. More

by Colby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
STEPHANIE SPANGLER
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025

Very nice, clean dealership. Everyone very nice and helpful. Will be back to this dealership. More

by obxbella1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ALICIA CHAPMAN-JONES
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025

. X x x x x x x x zvzvzvxvxvxvxvxvxvxvxvzvs. As. S d did. Did. D f he More

by dodees2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
May 19, 2025

Southern Ford is what everyone wishes their dealer was like—-professional, attentive, well-informed, reliable and easy to deal with AND honest. More

by Williamsburg Trophy Wife
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
STEPHANIE SPANGLER
5.0
This rating includes all reviews, with more weight given to recent reviews.
ROBERT JOHNSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
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