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JEFF DOBSON
JEFF DOBSON at Southern Ford
Refer Me

JEFF DOBSON

SERVICE DIRECTOR

Southern Ford

12896 Jefferson Avenue
Newport News, VA 23608

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4.5
30 Reviews

Dealership Experience

3 yrs, 7 mos

Industry Experience

30 yrs, 5 mos

Languages Spoken

English English

4.5

30 Reviews

Write a Review

30 Reviews of JEFF DOBSON

May 06, 2024

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Employee Rating

Excellent service and very friendly atmosphere. Everything went right. Was treated exceptionally well. Would recommend More

by WARREN.EDWIN172
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: ALICIA CHAPMAN-JONES, JON CONWAY, STEPHANIE SPANGLER, EDWIN WARREN

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May 06, 2024

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Stephanie and team were great. Highly recommend southern ford service department. Thorough and quick service. More

by STEFFIEROSE10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: ALICIA CHAPMAN-JONES, JON CONWAY, EDDIE MARSHALL, STEPHANIE SPANGLER, QUERIDA WILLIAMS, EDWIN WARREN

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May 05, 2024

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Great team, providing great service! If you’re new to the area, or looking for a dealer, this should be your home for sales and service! More

by Not the GM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: ALICIA CHAPMAN-JONES, JON CONWAY, EDDIE MARSHALL, STEPHANIE SPANGLER, QUERIDA WILLIAMS, EDWIN WARREN

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April 26, 2024

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John always goes over and above to take care of my family. John should be promoted and given a raise. More

by Jimmie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: ALICIA CHAPMAN-JONES, JON CONWAY, STEPHANIE SPANGLER

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Apr 26, 2024

Southern Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 26, 2024

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Employee Rating

Great love coming back here wish it wasn’t expensive at times. Overall experience is good More

by JONAMARAL72496
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JON CONWAY

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Apr 26, 2024

Southern Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 25, 2024

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Employee Rating

Professional And courteous . The mechanics are top notch and honest. Good attitude and atmosphere. Thanks? More

by HAYWOOD642
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: ALICIA CHAPMAN-JONES, JON CONWAY, EDDIE MARSHALL, STEPHANIE SPANGLER, QUERIDA WILLIAMS, SCOTT MIKULEC, EDWIN WARREN

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Apr 26, 2024

Southern Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 24, 2024

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If you're really interested in hearing my comments, call me. Otherwise this is a waste of my time More

by JERRY.BLASKO
Recommend Dealer
No
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Apr 25, 2024

Southern Ford responded

Thank you for bringing this to our attention, Jerry. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

April 18, 2024

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Employee Rating

This place did a quick job. They had me come pick up my car while waiting for parts and got most done in one day. More

by PATGAT96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: ALICIA CHAPMAN-JONES, JON CONWAY, EDDIE MARSHALL, STEPHANIE SPANGLER, QUERIDA WILLIAMS, SCOTT MIKULEC, EDWIN WARREN

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Apr 19, 2024

Southern Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 17, 2024

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People are very friendly I always get top quality work and I would recommend them More

by mamadee or Delores
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kim Boone, JON CONWAY

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Apr 18, 2024

Southern Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 15, 2024

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Employee Rating

We have been regular customers with Hall Ford, now Southern Ford for years now and their customer service has always been top notch. More

by jvlch98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick George, MANNY PATEL, JOSH COBB, DAKOTA BOOTH, JON CONWAY, STEPHANIE SPANGLER, JARED STARK

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Apr 15, 2024

Southern Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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