2,176 Reviews of Southern Ford - Service Center
They are always very helpful and polite. I appreciate their knowledgeable people in keeping me informed on the important things that need to be done on my vehicle. I appreciate their knowledgeable people in keeping me informed on the important things that need to be done on my vehicle. More
Fast, friendly service. They help me maintain my vehicles using their expertise and genuine Ford parts. They help me maintain my vehicles using their expertise and genuine Ford parts. More
They were quick and kept me in the loop of when my car will be done will be done More
I've been an exclusive customer of Southern Ford Service Dept for 13 years & hold their technical, coordinator, & leadership team in the highest regard. I had a problem with a prior Service Coordinator in A Dept for 13 years & hold their technical, coordinator, & leadership team in the highest regard. I had a problem with a prior Service Coordinator in April that caused some real issues. They reviewed the problem, sorted out a fair solution, & reaffirmed my confidence in saying they are next to none. Thank you Stephanie & Jeff for reaffirming why I won't get my Service anywhere else! More
This dealership has always work on my vehicles in a timely manner with great results! timely manner with great results! More
They were very helpful , professional. The repairs were done to my car in a timely manner. The repairs were done to my car in a timely manner. More
Dealership overall was professional. Stephanie and Amber were great, they showed excellent customer service. The head office did not give me the answer I was looking for and i realize t Stephanie and Amber were great, they showed excellent customer service. The head office did not give me the answer I was looking for and i realize they have a job to do. More
My car alignment was done quickly. The price was exactly as quoted and I appreciate that. The price was exactly as quoted and I appreciate that. More
Dealer service was prompt, courteous and convenient. The service associate asked if I was waiting for my vehicle or dropping it off.I asked how long would it take the service take. She indicated iff n The service associate asked if I was waiting for my vehicle or dropping it off.I asked how long would it take the service take. She indicated iff nothing was wrong 30 min., if a repair was needed then 3-4 hours. She arranged a ride for me. When my vehicle was ready I received a text notifying me an Uber was on the way to bring me back to the dealership to get it. More
Jake, Manny and Jared were very helpful again. This is my second purchase at this location This is my second purchase at this location More