2,176 Reviews of Southern Ford - Service Center
I really liked how they treated me. I'm definitely going back for my next Chevrolet oil change. I'm definitely going back for my next Chevrolet oil change. More
Had a great experience when taking the car to southern would recommend them to family and others would recommend them to family and others More
Stephanie makes my visit to Southern Ford easy and enjoyable. She makes sure all of my car issues are taken care of at that time. I only work and deal with her when I come into the dealership. enjoyable. She makes sure all of my car issues are taken care of at that time. I only work and deal with her when I come into the dealership. More
The employee there are very kind, courteous and knowledgeable. I highly recommend this dealership to anyone knowledgeable. I highly recommend this dealership to anyone More
I appreciate the service completed, We had to commit to a repair over a holiday weekend. With no loaner cars available and my wife still having to go to work, we were stuck spending $600 for a rental car. repair over a holiday weekend. With no loaner cars available and my wife still having to go to work, we were stuck spending $600 for a rental car. My gripe is with ford. Seriously. Build a more reliable vehicle. More
We had a great experience at Southern Ford! ! It was Easy to work with our salesman!! ! It was Easy to work with our salesman!! More
Had a good experience from start to finish. Highly recommend not forcing customers to write a review after giving a 5 star. Highly recommend not forcing customers to write a review after giving a 5 star. More
I like the pickup and drop off keep it up that good work good work good work More
Quick fast and customer service oriented. Amy problems I have if any are fixed or corrected immediately. Amy problems I have if any are fixed or corrected immediately. More
I don’t know who Robert Johnson is. The biggest reason for my low rating is the complete lack of communication from the service department. My truck has been in 4 times for the same pro The biggest reason for my low rating is the complete lack of communication from the service department. My truck has been in 4 times for the same problem, a leaking rear differential, and as frustrating as it has been that we can’t seem to get this fixed, the more frustrating part is that no one will ever answer the phone in the service department. I’ve called so many times and never get anyone to answer the phone. I leave messages on the message service and no one ever returns my calls. The only way I can ever get through to the service department is to call the sales department and ask someone from sales to go back to the service department and put me in touch with someone. Yet, every time I walk into the service department there are at least 2 people, if not more behind the desk. I don’t understand why no one can ever answer the phone in the service department to give customers an update on average vehicle they’ve had for several days. More