Back

Southern Ford - Service Center

Newport News, VA

4.7
1,963 Reviews

1,963 Reviews of Southern Ford - Service Center

Sort by
May 08, 2025

It was decently fast and I appreciated the concierge uber services that they provided me More

by Rahmier Maxwell patterson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ALICIA CHAPMAN-JONES
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2025

Service was efficient, on time, and competent, and the interaction with Stephanie was very pleasant, competent, and professional - simply excellent. More

by christoph.leemann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ALICIA CHAPMAN-JONES
5.0
This rating includes all reviews, with more weight given to recent reviews.
STEPHANIE SPANGLER
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2025

Quick and courteous service ? ? Have been to your service center in the past and it was always friendly and helpful people More

by Ron23605
Recommend Dealer
Yes
Employees Worked With
STEPHANIE SPANGLER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : STEPHANIE SPANGLER
May 06, 2025

Stephanie was very responsive, transparent, and helpful Stephanie was able to explain the recommended services and helped me approve required work. The service was completed in a timely manner. More

by palauane
Recommend Dealer
Yes
Employees Worked With
STEPHANIE SPANGLER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : STEPHANIE SPANGLER
May 06, 2025

The staff makes you feel so comfortable. They get the job done quick. They have a large waiting area with complimentary coffee and water bottles. I was updated throughout the repair cycle le More

by lalalalalinda2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
STEPHANIE SPANGLER
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025

Had car done on time with services that were covered. Oil change and tire rotation More

by Btyree62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSEPH HOBLEY
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025

Very impressed with the staff. Wait wasn't long at all. Got in and out. More

by mngenerette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lafeyell Tucker
May 05, 2025

Got me in quick Work was done on time Cordial staff, accommodating time slot, quick call back More

by Smc
Recommend Dealer
Yes
May 03, 2025

This dealership bends over backwards to help you out ! Vehicles is always is ready on time . More

by anglr1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TYLER ZAYAKOSKY
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2025

My experience with Ford was great. They were professional, polite and patient with me. I would recommend their services to anyone. More

by whiting617
Recommend Dealer
Yes
Employees Worked With
STEPHANIE SPANGLER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : STEPHANIE SPANGLER
...
5
...