Southern Ford - Service Center

This company was very professional. I will recommend southern Ford to anyone I. Meet. Outstanding I will recommend southern Ford to anyone I. Meet. Outstanding More

Nice staff and timely service. The was a systems issue that delayed things but they took good care of me. The was a systems issue that delayed things but they took good care of me. More

Excellent Service, Stephanie provides excellent customer service. She is very receptive and always cheerful and informative service. She is very receptive and always cheerful and informative More

Everyone was very polite professional things went smooth and inspection was done really quick thanks and inspection was done really quick thanks More

The wait was almost 2hrs. What’s the point of setting an appointment when you have to make us wait that long? What’s the point of setting an appointment when you have to make us wait that long? More

Gave me appointment in a short time and got it done in the time frame I needed the time frame I needed More

Hassle free. Parts manager Dave Mitchell did an excellent job and was very helpful. Will definitely deal with him again. Parts manager Dave Mitchell did an excellent job and was very helpful. Will definitely deal with him again. More

Please read your service invoices completely because they write anything. Had my 2018 Transit Van 150 in for service. Replace valve cover, gasket kit and coil pack and spark plug in number four. Reas write anything. Had my 2018 Transit Van 150 in for service. Replace valve cover, gasket kit and coil pack and spark plug in number four. Reason was o-ring bad on number four leaking oil in on plug and coil pack. Had to special order because not a stock item. I paid for and picked up at dealership and gave to them when dropped off van day of service. Was called next day was ready. Read receipt stated had tune up and replaced all six plugs. Nothing about valve cover gasket kit coil or plug. Price $267 labor. Tell service manger about false invoice acted like I was bothering him and went to truck department. Long story short he changed wording to include parts I bought and still had it saying replaced all plug's. Also price for labor went up to $367. I just paid to get the heck out of there. Showed service manger after paying still said they replaced all 6 spark plugs. Now mine you I have already paid he goes into computer invoice and changed it again and took out about plugs. More

Edwin was very helpful. He made sure that my concerns were addressed and fixed the issue. He made sure that my concerns were addressed and fixed the issue. More

You had to wait people sitting at the counter, just sitting there, joking around doing nothing sitting there, joking around doing nothing More