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Southern Hyundai Chesapeake - Service Center

Chesapeake, VA

4.6
176 Reviews

176 Reviews of Southern Hyundai Chesapeake - Service Center

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March 10, 2024

Nice comfortable remodeled waiting room . Staff was friendly in the showroom .On time and efficient. More

by carol12265
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Christie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vladimir Marinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2024 -

Southern Hyundai Chesapeake responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

March 09, 2024

Easy check in process and the service didn't take as long as I thought it would be. More

by SHARYN.HOLMES
Recommend Dealer
Yes
Employees Worked With
Angela Christie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Christie
Mar 13, 2024 -

Southern Hyundai Chesapeake responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 09, 2024

Fast and friendly with professional service. They recommended the services at 50K miles and gave me the options based on the requirement of my car. More

by wray1020
Recommend Dealer
Yes
Employees Worked With
Angela Christie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Christie
Mar 09, 2024 -

wray1020 responded

Thank you for outstanding service.

Mar 13, 2024 -

Southern Hyundai Chesapeake responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

March 08, 2024

Sam Pedraza took excellent care of me when I brought my car in for service. I had to bring it in for a continuous oil leak and he took the time to explain the problem that was found and assured me that the More

by YAHBRO9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Pedraza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2024 -

Southern Hyundai Chesapeake responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

March 07, 2024

The person that took me back to work and picked me up was excellent. She made my experience great! More

by JACQUELINE.PETTY
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Angela Christie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Christie
Mar 07, 2024 -

Southern Hyundai Chesapeake responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

March 06, 2024

Brought car in for state inspection and was finished by the time I asked it to be More

by sbell4905
Recommend Dealer
Yes
Mar 06, 2024 -

Southern Hyundai Chesapeake responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 05, 2024

As usual, excellent. However, I don't know Floyd Pilley. Sam's team is always on point. More

by RDONELLJORDAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Floyd Pilley
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Floyd Pilley
March 05, 2024

It was fine. Just a routine oil change and state inspection. Took less time than I was originally told. More

by MICHELLEGEE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vladimir Marinov
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vladimir Marinov
March 05, 2024

Was quoted the wrong price for service. Was told $100 for labor but found out after when service was completed it was $200. Other than that everything was good. Luckily I had the funds to p More

by leslierboyd
Recommend Dealer
Yes
Employees Worked With
Angela Christie
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Christie
March 05, 2024

My overall experience was ok. However my initial concerns were not listened to which resulted in unnecessary work being done. I got this car from this particular dealership less t More

by justnikira
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angela Christie
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Christie
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