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Southern Hyundai Chesapeake - Service Center

Chesapeake, VA

4.6
177 Reviews
Call Service Center (757) 394-3042

177 Reviews of Southern Hyundai Chesapeake - Service Center

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February 24, 2024

Friendly, courteous and quick Waiting area was very nice and very clean. Also had a great coffee maker. More

by COBBS3616
Recommend Dealer
Yes
Employees Worked With
Angela Christie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Christie
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Helpful
February 24, 2024

Angela was great and very helpful. However, I do not know who the gentleman is referred to in this survey. More

by ggus33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Christie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Floyd Pilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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February 23, 2024

Communicated well , was given a loaner car option while my vehicle was being worked on. More

by KLB22484
Recommend Dealer
Yes
Employees Worked With
Vladimir Marinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vladimir Marinov
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Feb 23, 2024 -

Southern Hyundai Chesapeake responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

Helpful
February 22, 2024

Professional and courteous! Timely service and nice waiting areas for customers to relax and watch T V. More

by litmandavid1
Recommend Dealer
Yes
Employees Worked With
Sam
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Feb 22, 2024 -

Southern Hyundai Chesapeake responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

Helpful
February 22, 2024

It was easy in and out with my service I enjoyed the waiting area. Relaxing. Love the free coffee. More

by ATWYNKOOP
Recommend Dealer
Yes
Employees Worked With
Floyd Pilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Floyd Pilley
Report | Print
Feb 23, 2024 -

Southern Hyundai Chesapeake responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

Helpful
February 21, 2024

Friendly and made it easy to get my vehicle serviced even as a drop-off. As a truck driver with crazy hours, I really appreciate their flexibility More

by SLC1152
Recommend Dealer
Yes
Employees Worked With
Vladimir Marinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vladimir Marinov
Report | Print
Feb 22, 2024 -

Southern Hyundai Chesapeake responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

Helpful
February 21, 2024

Super easy drop off after hours, staff extremely friendly and answered my questions Clean and organized More

by SAMANTHA107
Recommend Dealer
Yes
Employees Worked With
Floyd Pilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Floyd Pilley
Report | Print
Feb 22, 2024 -

Southern Hyundai Chesapeake responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

Helpful
February 14, 2024

It was a good experience The renovation at the dealership to waiting are are nice More

by CURTHA7
Recommend Dealer
Yes
Employees Worked With
Floyd Pilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Floyd Pilley
Report | Print
Feb 15, 2024 -

Southern Hyundai Chesapeake responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

Helpful
February 14, 2024

Technician was polite and explained to me what was being done and when I needed to return More

by godlks58
Recommend Dealer
Yes
Employees Worked With
Angela Christie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Christie
Report | Print
Feb 15, 2024 -

Southern Hyundai Chesapeake responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

Helpful
February 14, 2024

They were caring and nice and they answered all my questions And really listened to what I said More

by TLEWIS31558
Recommend Dealer
Yes
Employees Worked With
Angela Christie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Christie
Report | Print
Feb 15, 2024 -

Southern Hyundai Chesapeake responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

Helpful
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