Southern Motors Honda - Service Center

Quick and Painless I was in on 2/8/.17 to get a key FOB programmed for an accord i purchased last week. Darryl Smith in the service department was helpful and friendly. I was in on 2/8/.17 to get a key FOB programmed for an accord i purchased last week. Darryl Smith in the service department was helpful and friendly. I was in and out in less than an hour, and enjoyed sportscenter and coffee during my brief wait. Highly recommend!! More

confident with my choice I was pleased with everything from the purchase of our Odyssey to our first service that we just had on November 23, 2016. Everyone was so kind, not I was pleased with everything from the purchase of our Odyssey to our first service that we just had on November 23, 2016. Everyone was so kind, not pushy at all, and this made me feel confident that I could trust this dealership, The service personnel were so nice. The customer waiting area was well stocked with refreshments at no cost. and was very clean. Thank you Southern Motors Honda for making me feel like a valued customer. More

Schjeduled Service I scheduled an appointment for my 2011 Accord for scheduled maintenance. Not only was the work completed within the time promised, but Jessica ordered I scheduled an appointment for my 2011 Accord for scheduled maintenance. Not only was the work completed within the time promised, but Jessica ordered the part for a recall for the air bag inflator without my asking. More

Courteous, professional, and on time. I have had my Honda Accord since April 2011, and have never taken it anywhere else. I know they know their products and address all of my concerns. I have had my Honda Accord since April 2011, and have never taken it anywhere else. I know they know their products and address all of my concerns. I always come away feeling like they have listened to me and my car is safe to drive. More

Quality service experience On July 14, I took my 2013 Acura RDX to Southern Motors for routine service. As always, I made my appointment with Billie who is just great to work wi On July 14, I took my 2013 Acura RDX to Southern Motors for routine service. As always, I made my appointment with Billie who is just great to work with. I was in and out in less than an hour and everything went well. I customarily observe the interaction between service staff and customers and am always impressed with the friendliness and helpfulness that the Southern Motors folks exhibit. Kudos to the service staff and especially Billie! Dean Helms More

Outstanding! Immediate check-in. Service person advised me on costs/options for service before any work began. Smooth, informative check-out. Everyone very polite. Immediate check-in. Service person advised me on costs/options for service before any work began. Smooth, informative check-out. Everyone very polite. One complaint is that there is no "quiet zone" in waiting area, i.e. a good spot to read without television audio. More

Awesome customer service I rarely give customer service 5 stars, but my experience yesterday at Southern Motors earned it! From the time I called to make an appointment to th I rarely give customer service 5 stars, but my experience yesterday at Southern Motors earned it! From the time I called to make an appointment to the time I drove out I was pleased with the courtesy I received. More

They will break your vehicle My vehicle worked perfect when I brought it in. I bought 4 new tires, got a tune up, and oil change. When I picked the car up they were closing but I My vehicle worked perfect when I brought it in. I bought 4 new tires, got a tune up, and oil change. When I picked the car up they were closing but I got the car just in time. When driving home I noticed the vehicle was making noise. I couldnt bring the vehicle back for awhile. It sounded like the power steering so I added some and it stopped making the noise for a week. Then it started again so I brought it in. All together it was about 2 to 3 weeks. I brought it back and they said the power steering rack was leaking and it would be 1,450.00. I told them it was working perfect before you worked on it, you guys messed it up. They of course denied it. I also noticed a few days later after they initially worked on the vehicle there was oil on my garage floor. There never was before. I know this because I recently painted my garage floor. Its just a huge coincidence that this broke the day they worked on my car. Hmmm yeah ok. The director said I can promise you the mechanic didnt break your car. I said really?! How can you promise me that?! Were you looking over his shoulder for every second he was working on my car? He didnt like that. He said his mechanics dont need to break cars because they get paid very well. This is bull crap. I will never go there ever again and will tell every person I know not to go there. The other manager Billy Kersey (a girl) said in all the years she worked her this has never happened. She never seen it or heard of it ever happening. I find that kind of funny because another employee that works there Eric Strickland over heard us arguing and when they were not looking he said Im sorry, this happens more then I like to admit . He said he told his mother he cant stand working here because he fells like crap knowing what they do here and how they rip people off. He said he hears this all the time that the service department is always messing peoples cars up on purpose and then charging the customer. He said it happens all the time at Southern Motors Honda on 10300 Abercorn St, Savannah Ga. 31406. More

Excellent Service - Every Time!! Darryl Smith got me a quick appointment on short notice and told me ahead of time the approx. price for the 60K miles service and the time that it wil Darryl Smith got me a quick appointment on short notice and told me ahead of time the approx. price for the 60K miles service and the time that it will take for the service to be completed. Darryl also and to my surprise was able to get me a “loaner” to run a few personal errands rather than waiting for my car. More

Overall well served personally and vehiculerly I drove from Metter for my appointment at 7:30 am and waited outside the locked gate until an unknown employee opened the first gate. Darryl opened t I drove from Metter for my appointment at 7:30 am and waited outside the locked gate until an unknown employee opened the first gate. Darryl opened the service gate and the good experience began. I was kept well-informed (price and progress) at all stages of the process. The shuttle and courteous driver Carnell was an appreciated extra. I even noted a gentleman was taken to a doctor's appointment, so he wouldn't be late. ***Do especially enjoy the advertisement with the very talented children. More