Southern Nissan Chesapeake - Service Center

Worst service ever after being a customer for over 7 years, specially Rolland Felipe his customer service skills are very bad giving attitude since i got to the dealership and being very rude! years, specially Rolland Felipe his customer service skills are very bad giving attitude since i got to the dealership and being very rude! More

Poor communication within the service and parts department. Unprofessional yellling at customer on phone. Joe at service department needs training. department. Unprofessional yellling at customer on phone. Joe at service department needs training. More

Everyone with professional kept me updated share issues with my car. I recommend this location. with my car. I recommend this location. More

Ms. Payne is always very nice and easy to keep in touch with through text while I'm waiting. Service is always top notch with through text while I'm waiting. Service is always top notch More

Roland was extremely helpful. He was very polite and took the time to explain the service provided. The dealership should be proud to have him as an employee. He was very polite and took the time to explain the service provided. The dealership should be proud to have him as an employee. More

Roland's communication was great! I was kept informed on any updates on my vehicle. Will be back for any servicing / repairs needed. I was kept informed on any updates on my vehicle. Will be back for any servicing / repairs needed. More

Customer service is great. I would recommend Mtazi Payne to represent the company for great services I would recommend Mtazi Payne to represent the company for great services More

Best place to get services done they are professional. No comparison with the other dealer in the are. These guys are the best.!! No comparison with the other dealer in the are. These guys are the best.!! More

Excellent customer service. They have serviced our car for years. They have always been straight up honest with us. Roland was great to work with! They have serviced our car for years. They have always been straight up honest with us. Roland was great to work with! More

Salesman Eddy wonderful! Joel ok. Financing process was way over the top! Turn off! Took hours to listen to something I already knew I didn’t want and told him so. It took 5 Joel ok. Financing process was way over the top! Turn off! Took hours to listen to something I already knew I didn’t want and told him so. It took 5 hours after the car was detailed to leave the place. It was 10:00 pm and the finance guy kept complaining about working overtime. Then got mad when I didn’t want what he was selling. Then got frustrated again when I wanted to finance through my credit union which was also my employer. Was turned off. More