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Southern States Hyundai

Raleigh, NC

Overview
Employees
Reviews
Vehicles
4.6
753 Reviews
Come visit us at Southern States Hyundai your local Raleigh Hyundai dealer. Our staff is ready to help you purchase or lease your next vehicle. When you visit our car dealership in the Raleigh area expect the superior customer service that you deserve. With years of experience and training the Southern States team will get you into the Hyundai vehicle that is right for you. Southern States Automotive has been in business since 1986. The Southern States team is committed to excellence and making your car-buying experiences a positive one!
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2511 Wake Forest Rd

Raleigh, NC

27609

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Showing 105 service reviews

October 04, 2025

Great place to bring the car. Waiting time is pretty short depending on what has to be fixed. More

by NADINELYON61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember
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Oct 04, 2025 -

Southern States Hyundai responded

It's great to hear that we were able to help you out, Nadine. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Southern States Hyundai!

September 28, 2025

Quick, friendly service. They provided a loaner car for use while service was being provided. Drop off and pickup was convenient. More

by mdunn45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I worked with the Bernie in the service department.
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Sep 28, 2025 -

Southern States Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 28, 2025

You provide professional & quality service. From Logan, the best liaison ever, communicating my concerns & auto needs to the Srvc-Team, making the experience very positive. Great full for More

by PERLA_ANTILLANA7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan
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Sep 29, 2025 -

Southern States Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 28, 2025

Efficient, quick to respond, kind, and it felt trustworthy Chris was very helpful and personal. He was very attentive to what I asked him to review and was quick to respond with a satisfactory ass More

by Manny K
Recommend Dealer
Yes
Employees Worked With
Chris
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Sep 28, 2025 -

Southern States Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

September 27, 2025

Easy to schedule. Organized and kept in touch with progress. Did not try to sell me anything else. More

by crossbgn
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 27, 2025 -

Southern States Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 27, 2025

The dealership is spotless, doesn't make me wait and is courteous It's easy to make an appointment too More

by sherritony.whitlow
Recommend Dealer
Yes
Employees Worked With
Idk. I'll get a name next time.
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Sep 27, 2025 -

Southern States Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 27, 2025

I brought my Santa Fe in for oil change, my timing was great. The staff at the service desk were all helpful and pleasant. More

by mptwiss61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unfortunately I do not remember their names, but all the staff the am at 9:15 were very friendly and attentive
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Sep 27, 2025 -

Southern States Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 27, 2025

Needed a follow up on the same problem that they missed out to see earlier ! More

by nihaarika.jindal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony McLaughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 28, 2025 -

Southern States Hyundai responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

September 26, 2025

Be more responsive to phone calls and give progress reports if there is a delay in service. More

by pksionsk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernie
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Sep 26, 2025 -

Southern States Hyundai responded

It's great to hear that Bernie and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Southern States Hyundai!

September 26, 2025

Easy to get to, friendly staff , nice atmosphere, nice waiting room. Service was thorough. IEverytjhing was checked out and changed if needed. More

by jgkanipe
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Lynch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 26, 2025 -

Southern States Hyundai responded

Thanks for sharing your thoughts about your experience with Southern States Hyundai. We appreciate your business and hope to see you again soon!

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