
Southern Team Hyundai Nissan Subaru Volkswagen
Roanoke, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,956 reviews
Thank you so much for taking care of me very quickly and having a rental car ready for me having a rental car ready for me More
Megan was friendly and knowledgeable. My wait time was reasonable. My car was washed and cleaner than when I brought it in. My wait time was reasonable. My car was washed and cleaner than when I brought it in. More
Cameron. Keith, and the service department were all great to work with. I would definitely buy from them again. Keith, and the service department were all great to work with. I would definitely buy from them again. More
Juan Ramirez, Dustin Clark, David in finance and Luis Diaz were great people to work with. Diaz were great people to work with. More
Excellent service, Great place to bring your vehicle to for any service, very honest and trustworthy. for any service, very honest and trustworthy. More
Dropped my car off on a Sunday for it to be diagnosed. Received a call Friday evening stating my car was ready to be picked up. Saturday morning I arrived at 8AM to pick up my vehicle when getting in I no Received a call Friday evening stating my car was ready to be picked up. Saturday morning I arrived at 8AM to pick up my vehicle when getting in I noticed my wheel was off centered which it shouldn’t have been considering I received an alignment asked for it to be redone and waited roughly 5 hours 8-12:51 for my car to be realigned meanwhile every other customer was being taken care of while my car sat to be redone! This is NOT the first time I have waited HOURS for a service that takes 60-90 minutes! I missed work as I was expecting it to be done properly the FIRST TIME so not only was my time wasted I missed out on a pay check. More
I have worked with Mike multiple times. He is polite, quick and customer focused! Mike has always gone out of his way to make the customer happy. He does a great job of explaining options, He is polite, quick and customer focused! Mike has always gone out of his way to make the customer happy. He does a great job of explaining options, cost etc!! More
I am unfortunately having to write this review due to my extremely poor experience with Southern Collision Center on Peters Creek. After being involved in a car accident, my insurance allowed me to choos extremely poor experience with Southern Collision Center on Peters Creek. After being involved in a car accident, my insurance allowed me to choose a repair shop. I chose Southern Collision Center simply because of its proximity to my home — a decision I deeply regret. My truck was not drivable due to a flat tire and was towed to their facility. Southern Collision Center estimated the repair cost at nearly $28,000, declaring extensive damage such as a bent frame and axle. This estimate resulted in my truck being deemed a total loss by the insurance company. However, upon further inspection and after challenging their assessment, I found these claims to be completely unfounded. When I questioned the accuracy of their estimate, the manager berated me, claimed I "didn’t know what I was talking about,", "why don't you fix it then" and then increased the estimate to $34,000, which felt retaliatory and highly unprofessional. Thankfully, I was able to purchase my truck back from the insurance company and have it properly repaired elsewhere for only $9,000. The actual damage was mostly cosmetic — a far cry from the catastrophic damage Southern Collision Center claimed. In my opinion, this behavior borders on fraud. To take advantage of customers during an already stressful time is unacceptable. Based on my experience, I would strongly advise against trusting Southern Collision Center with your vehicle or doing business with them in any capacity. More
Mike Adams is the best! He has MUCH integrity and is fair in letting folks know priorities for any repair/maintenance that needs to be completed on their vehicle. He has MUCH integrity and is fair in letting folks know priorities for any repair/maintenance that needs to be completed on their vehicle. More