Luis Diaz
Luis Diaz at Southern Team Hyundai Nissan Subaru Volkswagen
Refer Me

Luis Diaz

Hyundai Sales

Southern Team Hyundai Nissan Subaru Volkswagen

6520 Peters Creek Rd
Roanoke, VA 24019

Contact Me
4.8
17 Reviews

Dealership Experience

1 yr, 10 mos

Languages Spoken

English English

Spanish Spanish

4.8

17 Reviews

Write a Review

17 Reviews of Luis Diaz

May 15, 2024

Dealership Rating
Employee Rating

This was my first purchase from this dealership. They are all AMAZING! I was super nervous. Being Deaf and all. But their customer service is A+!!! Thank you to Brandon and Southern Team who went ab More

by laura9769
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 15, 2024

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 05, 2024

Dealership Rating
Employee Rating

The service and experience was great. Very helpful people. Made the purchase easy to complete. More

by Stephen nicely
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Nicely , Darius

May 08, 2024

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 30, 2024

Dealership Rating
Employee Rating

Extremely knowledgeable helpful and professional explains everything in detail it was a very pleasurable experience. I would buy from this team again More

by Yayacade
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Wayne Lewis, Tyler Drewery

May 01, 2024

Southern Team Hyundai Nissan Subaru Volkswagen responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 30, 2024

Dealership Rating
Employee Rating

The salesperson,Luis, shot down every opinion we had telling us why our opinions were wrong. He acted like he thought he was the smartest person in the room. More

by patriciapoints
Service Communication
Recommend Dealer
No
May 01, 2024

Southern Team Hyundai Nissan Subaru Volkswagen responded

Patricia. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernteam.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 26, 2024

Dealership Rating
Employee Rating

The experience we had was excellent and we did not feel any pressure from anyone we dealt with in the process. More

by TGCOOPER1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Holly Moses

May 01, 2024

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 22, 2024

Dealership Rating
Employee Rating

Luis Diaz was at the dealership late one afternoon when I stopped by to check out the cars. He followed up with me later and answered all of my questions. I ended up buying a new Sentra from him. The process More

by dbauer3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 24, 2024

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 21, 2024

Dealership Rating
Employee Rating

Good people, by and large. Not familiar with Justin, but Luis and Horatio were great. Knowledgeable and personable. If they didn't always have a ready answer, they were quick t More

by TV Guy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 24, 2024

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 21, 2024

Dealership Rating
Employee Rating

Our family has bought several vehicles from these folks. We highly recommend them. They are always happy to help meet your needs and do whatever it takes to earn your business. Keep up the amazing work! More

by IsaacKKarnes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 24, 2024

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

January 21, 2024

Dealership Rating
Employee Rating

They were very attentive and informative. We had a very good experience and are happy More

by Rachelcc2010
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Drewery

January 17, 2024

Dealership Rating
Employee Rating

I’ve bought 4 cars from Hyundai. .Not much more needs to be said on that front More

by c_witt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
1

Dealership Inventory (793 Vehicles)

new 2024 Hyundai Tucson car, priced at $30,689
2024 Hyundai Tucson
new
White Pearl exterior
Automatic
All-wheel Drive
new 2024 Nissan Titan XD car, priced at $52,252
2024 Nissan Titan XD
new
Gun Metallic exterior
Automatic
Four-wheel Drive
new 2024 Nissan Titan car, priced at $45,230
2024 Nissan Titan
new
Gun Metallic exterior
Automatic
Four-wheel Drive
used 2022 Hyundai Santa Cruz car, priced at $26,391
2022 Hyundai Santa Cruz
used
Hampton Gray exterior
Unknown
All-wheel Drive
new 2024 Nissan Z car, priced at $52,703
2024 Nissan Z
new
Black Diamond P exterior
Manual
Rear-wheel Drive
new 2024 Hyundai Tucson car, priced at $37,134
2024 Hyundai Tucson
new
White Pearl exterior
Automatic
All-wheel Drive