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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
2,974 Reviews
Call Service Center (540) 362-4800

2,974 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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November 16, 2021

It was easy to make the appointment and I was in and out quickly. ps- The 15 Word Minimum requirement almost made me leave the site without leaving a review. More

by krorrer68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 17, 2021 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

Helpful
November 15, 2021

Came in for annual inspection. Left with a clean truck after washing. Was pleased with service. More

by maasquito
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2021 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

Helpful
November 14, 2021

First team Hyundai is awesome as always, always kind and knowledgeable and helpful! Love coming here! More

by kordea0303
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stacy
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Nov 15, 2021 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

Helpful
November 12, 2021

When I scheduled my first maintenance/oil change online, the date did not get transferred to the dealerships schedule. Lucky for me, those kind folks at First Team made time in their busy schedule! More

by judyoldaker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2021 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

Helpful
November 12, 2021

The service was quick and professional. The staff was professional and my car was washed and cleaned. More

by Sealuregb@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harold Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2021 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We appreciate your 5-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!

Helpful
November 11, 2021

Every time I need to have a service or inspection, I know that I can count on Southern Team! Friendly staff and thorough service team. Two thumbs up 👍 👍 More

by COLE.OTISJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2021 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

Helpful
November 11, 2021

Typically Subaru service is great. Last service required I return to dealership to have state inspection sticker put on car. More

by PHILPETERS54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Baker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Horn—5 stars
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Nov 11, 2021 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to provide us with feedback. In an effort to serve you better; please provide us with more information about your situation. Also, include your name, contact information, and nature of any issues to social@southernteam.com and we will be happy to speak with you. Hope to hear from you soon.

Helpful
November 11, 2021

My service experience at First Team now Southern Team did not change...top notch then, top notch now. More

by AGRANT7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brennon Viele
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Nov 12, 2021 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

Helpful
November 11, 2021

The new VW building feels very friendly. This was my fifth annual service on my Passat, and I haven't had any problems with it at all. VW and the service team must be doing a lot of things right. More

by CARL.REED42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 12, 2021 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

Helpful
November 11, 2021

Always friendly and efficient , the waiting area is clean and comfortable not to mention the great coffee machine. More

by THOM.MCMAHON1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 12, 2021 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

Helpful
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