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Southern Volkswagen Greenbrier - Service Center

Chesapeake, VA

4.6
1,104 Reviews

1,104 Reviews of Southern Volkswagen Greenbrier - Service Center

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June 15, 2024

When I arrived I was greeted very courteously and expeditiously. Service was great and spot on Thank you Southern More

by MKING23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
June 15, 2024

Thank you, Southern Volkswagen Greenbrier. Subject matter experts, you are. The best in the business. Please don't go away. Customer for life. More

by ejv4ho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terrence Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tavis (TJ) Tabb
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2024

Southern Volkswagen has become my dealership of choice. Service writer, Mr. Tim champion has proven time and again Customer service is his forte. Accomplishing repairs on time and as promised means a lot. More

by MAINT252
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Tim Champion service writer
June 14, 2024

Friendly Worked hard to accommodate my work schedule and the required services returned my calls. More

by Janice L Hall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wesley Tolson Service
June 14, 2024

Wes was very professional and he kept me updated on my vehicle throughout the day. More

by YVETTECOTTON28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes
June 14, 2024

My service advisor, Tim was top notch. Delivered vehicle on time and even had time to check out new vehicles with David in sales to help answer questions on the new 2024 VW atlas cross spo More

by E_GO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim in Service and David in sales.
June 14, 2024

It was a very positive experience. I am very pleased with the work I received in there, professional manner that my advisor provided. More

by jas9buckingback54
Recommend Dealer
Yes
Employees Worked With
Andrew Smithson
June 13, 2024

It is really too soon to rate the service. We just ordered parts but Wes has been great More

by RGAINEY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes
June 13, 2024

Staff was very personable and very informative. Made me feel comfortable. Staff was great and helpful. More

by RMEDINA21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maintenance team and advisor
June 13, 2024

Andrew Smithsonian was great, and so was Adam. Both thoroughly explained the course of action for my vehicle and that the work was under warranty. Andrew promptly called me to let me know exactly More

by OM2MARKT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Smithson, Adam
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