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Southern Volkswagen Greenbrier - Service Center
Chesapeake, VA
1,114 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,114 Reviews of Southern Volkswagen Greenbrier - Service Center
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October 18, 2018
Service Visit Car was in for a warranty repair. Quick turnaround overnight for a difficult to obtain part. I was placed in a quality rental during the time my car w Car was in for a warranty repair. Quick turnaround overnight for a difficult to obtain part. I was placed in a quality rental during the time my car was in the shop. Couldn’t be happier with the service I’ve received here, and I’m glad I switched from another VW dealer and service department recently. More
by GRANT.COOK
Verified CustomerEmployees Worked With
Andrew Smithson
Helpful October 17, 2018
Great service Quick, friendly and reliable service everytime I take my car to Southern Volkswaggen. Even with no appointment setup my car was taken in quickly and p Quick, friendly and reliable service everytime I take my car to Southern Volkswaggen. Even with no appointment setup my car was taken in quickly and professionally. More
by WWW1400
Employees Worked With
Wes Tolson
October 17, 2018
2019 Jetta issues I called and set up a visit because I had concerns about three issues. 1. Transmission noise, 2. Horn not sounding right and 3. Automatic day / night I called and set up a visit because I had concerns about three issues. 1. Transmission noise, 2. Horn not sounding right and 3. Automatic day / night mirror inop. I arrived at 0700 and left at 1030. Mirror is on order and other concerns are now documented. More
by DUNNCA69
Employees Worked With
RYON K.
October 16, 2018
Satisfaction Guaranteed Professional high quality work and customer service! Tim Champion is the man to see for your service needs! While I waited sat with Cortez Gilliam Sal Professional high quality work and customer service! Tim Champion is the man to see for your service needs! While I waited sat with Cortez Gilliam Sales Exec to discuss possible trade or refinancing. He went over and above any expectations I may have had! An overall great experience! Def will come back. More
by Lindani
Employees Worked With
Cortez Gilliam
October 16, 2018
FREE State Inspection Was in processed promptly, greeted warmly, the service was performed with no muss, no fuss and was discharged from your service department with thank Was in processed promptly, greeted warmly, the service was performed with no muss, no fuss and was discharged from your service department with thank you's from all the folks at your dealership. As per usual great customer service! More
by Rescue
Employees Worked With
Ryan Klein
October 16, 2018
I needed codes reset after getting engine work done. I had given the 5 star rating because I was taken care of with politeness, kindness, and care with the utmost respect. I could not have asked for a be I had given the 5 star rating because I was taken care of with politeness, kindness, and care with the utmost respect. I could not have asked for a better person to assist with the matter. Having car trouble is stressful alone. Abby, was very patient and knowledgeable when needed understanding about questions. More
by IOWEGOD1990
Employees Worked With
Abby
October 12, 2018
This service call didn't take a long time. It didn't take long for me to get an appointment and the service call was done within an hour. Service personnel were informative and helpful. It didn't take long for me to get an appointment and the service call was done within an hour. Service personnel were informative and helpful. More
by DEEDEEMABRY
Employees Worked With
Abbey, Reinard Taylor
October 11, 2018
Got an oil change Tim did great on explaining the problems with my oil and gave advice on other issues my car was having. He was honest with me and gave me several opt Tim did great on explaining the problems with my oil and gave advice on other issues my car was having. He was honest with me and gave me several options on how to fix it my self or have it serviced there at the dealer. More
by MJNEWLIFE30
Employees Worked With
Tim
October 10, 2018
very friendly/ helpful Abby and the rest of the vw staff were very outgoing and helpful. The service was fairly quick and still good quality. I would defiantly recommend goi Abby and the rest of the vw staff were very outgoing and helpful. The service was fairly quick and still good quality. I would defiantly recommend going here for any service needs. More
by JKanzler
Employees Worked With
Abby
October 10, 2018
VW recall Fast & competent service. Very friendly atmosphere & was able to get an appointment in a timely manner. The total time was exactly what was quoted. Fast & competent service. Very friendly atmosphere & was able to get an appointment in a timely manner. The total time was exactly what was quoted. Good service. More
by BJBOXER2
Employees Worked With
Ryan Klein
