Southern Volkswagen Greenbrier - Service Center

Time and again I have to follow up on work preformed. Tire balance and rotation, handling was dreaded after. Come to find in the rotation process the for and aft tire pressure was increased (why I do not Tire balance and rotation, handling was dreaded after. Come to find in the rotation process the for and aft tire pressure was increased (why I do not know) and was not reset to the correct for/aft requirement. Called service (Andrew), very helpful, offered to go on a ride along to experience what was going on. Dropped tire pressure all around, ride quieted significantly. More

Quartez always comes to xx on us when we get service done Great visit... Had to pay for nail in tire was kinda disappointing... New car and tire warranty did not cover. Tea was free. My rep was great Great visit... Had to pay for nail in tire was kinda disappointing... New car and tire warranty did not cover. Tea was free. My rep was great More

Amazing Service Had the car in for a oil change and engine light check. Oil change was done, but the car needed to stay for further diagnostic. They also got a state Had the car in for a oil change and engine light check. Oil change was done, but the car needed to stay for further diagnostic. They also got a state inspection done. Quick service and the technicians do great work. More

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Oil change and inspection Everything went great! Smooth easy process! I was able to drop the car off and pick it up without a hitch. And no sales call, which I requested to be Everything went great! Smooth easy process! I was able to drop the car off and pick it up without a hitch. And no sales call, which I requested to be removed from that list! Thanks, VW! More

Check engine I am happy with the maintenance they performed on my car. They replaced a MAP sensor and did a fuel injector clean. My car is running like new again b I am happy with the maintenance they performed on my car. They replaced a MAP sensor and did a fuel injector clean. My car is running like new again but why is my check engine light still on? That’s why I came in the first place 😢😢 More

Fast service Arrived without an appointment. Was seen for inspection immediately and car was repaired and ready the next day. The gentleman to the right helped us Arrived without an appointment. Was seen for inspection immediately and car was repaired and ready the next day. The gentleman to the right helped us and was so very nice More

My VW experience/service I gave the rating of 5-Stars. Reason being, I had a great experience with Southwestern Volkswagen for the past 13 years. they always been u-front with I gave the rating of 5-Stars. Reason being, I had a great experience with Southwestern Volkswagen for the past 13 years. they always been u-front with me and honest of all that has happened with my Jetta. More

Another good experience! I gave Southern a 5 star rating because I always get professional, friendly service. However, I would like it if if they were able to wash the car. I gave Southern a 5 star rating because I always get professional, friendly service. However, I would like it if if they were able to wash the car. More

Great service experience Always honest and up front about recommended repairs, and they charge fair prices for their work. Reasonably fast and attentive to customer needs. W Always honest and up front about recommended repairs, and they charge fair prices for their work. Reasonably fast and attentive to customer needs. Would definitely recommend. More