Southgate Honda

They took my car in at the appointed time and repaired it and let me know of any other problems without any high pressure tactics. and let me know of any other problems without any high pressure tactics. More

My 2007 Civic needed a new rear main seal. I chose to have this performed at the dealership because of the special skillset required to correctly service this item. My service advisor (Dan) was great. have this performed at the dealership because of the special skillset required to correctly service this item. My service advisor (Dan) was great. I especially like the fluid inspection procedure. Dan took the time to show me which fluids should be serviced and which fluids could wait. He did not try to up sale me anything. In fact, I was told that my timing belt and water pump should be serviced at the 120k mileage interval. Dan researched this and found my vehicle has a timing chain and service was not required at this time. This solidified my confidence in the dealerships integrity. The work was performed on time and so far, no oil leaks. I will be returning to Bruce Campbell for the future services when they are needed. More

We showed up late on a Saturday. Everyone worked diligently to make sure we left with our new car, in spite of a few issues with closed financial institutions. The negotiation process was fair an diligently to make sure we left with our new car, in spite of a few issues with closed financial institutions. The negotiation process was fair and friendly. The price and trade deal were fair. Tom was very knowledgeable about the CR-V and made my wife very comfortable with the features of the car, including a back-up camera practice session. I never thought there would be a non-U.S. branded vehicle in my driveway, but a better understanding of American content, etc., and the outstanding quality and resale of the CR-v made the decision palatable. Linda loves the car! More

WHEN I NEED REPAIRS I GO NO OTHER PLACE BECAUSE THEY KNOW HOW TO TREAT AND MAKE SURE IAM GIVEN BEST DEALS ALSO THEY KEEP TRACK OF SERVICES QUITE WELL AS TO KNOW WHEN LEASE IS ABOUT UP(IVAN) AND WILL HAVE A R HOW TO TREAT AND MAKE SURE IAM GIVEN BEST DEALS ALSO THEY KEEP TRACK OF SERVICES QUITE WELL AS TO KNOW WHEN LEASE IS ABOUT UP(IVAN) AND WILL HAVE A REPLACEMENT IN STOCK I HAVE BEEN DEALING THERE SIN MY DAUGHTER WAS 18YRS OLD WHICH SHE IS NOW 43YRS OLD AT THAT TIME MELTON GAVE HER HER FIRST OPPORTUNITY TO PURCHASED A NEW CAR ON HER OWN AND WITH BRUCE HE MAKES HIMSELF KNOWN WALKS THROUIGH THE BUSINESS TO SEE HIS CUSTOMERS AND HELPS WHERE IT IS NEEDED.AND STEVE GOES BEYOND SERVICE More

I have been bringing my car or cars in for service at this location for about 25 years. Previously at Melton Motors and now at Bruce Campbell. I currently own two Honda CRV's that I have serviced there this location for about 25 years. Previously at Melton Motors and now at Bruce Campbell. I currently own two Honda CRV's that I have serviced there. One of them is a 2003 with over 185,000 miles on it and the other is a 2002 wtih 121,000 miles on it. It is my goal to keep these vehicles running safely until my daughter finishes college in two years. I can trust Bruce Campbell in helping me keep these vehicles on the road. Jacqueline has been the service assistant that I have come to appreciate and trust as being my liason between myself and the mechanics. She knows me and my cars and is always kind and helpful. I would not think of bringing them elsewhere for service. Thank you! More

I have always had great service at this dealership. It has changed ownership in the past months but the service is still outstanding. Just one question?......what happened to the employees that were has changed ownership in the past months but the service is still outstanding. Just one question?......what happened to the employees that were there during my last visit a couple of months ago? Seems there are all new people in the dealership. Still friendly/helpful people but just wondering? More

I had to return my vehicle for service regarding squeaking notice when turning left. I had an oil change done approx 2 weeks ago and informed of the issue. They adjusted the brake shield which corr squeaking notice when turning left. I had an oil change done approx 2 weeks ago and informed of the issue. They adjusted the brake shield which corrected the problem for approx 10 days when the noise returned. Jackie informed me that it appeared to be an issue they were not aware of. She had the appropriate parts ordered and called me when they arrived. Although it is only a day after being repaired hopefully the issue will not arise again. They covered the issue under warranty. More

Overall experience was very good. I was satisfied with the car I leased, the price (eventually after discussions), and the service. I would always recommend customers to this dealership. the car I leased, the price (eventually after discussions), and the service. I would always recommend customers to this dealership. More

I have been a client for more than 25 years. I have purchased 3 vehicles from this dealer ( one of which was for my son who lives in Highland), and always have been treated with courtesy and respect. purchased 3 vehicles from this dealer ( one of which was for my son who lives in Highland), and always have been treated with courtesy and respect. The Service Advisors Phil and Jackie are absolutely wonderful and listen to what I tell them is going on with my vehicle. They always go over 100% to take care of me and I now bring my niece's Mercury in for any problem or service. Steve Short in the Body Shop is terrific and does incredible work to make my 2003 Pilot look like new when it is brought in for any body work. I could go on and on, but take it from me, I would be lost without these three people. Dealing with the public on a day to day basis is not easy, but they are friendly and professional. Thank you, Barbara Drabkowski More

I dropped my car off at 7:45 AM and they shuttled me to my office. The young shuttle driver , Marino was very kind and friendly. They called me at 8:20 and told me the problem. I was surprised how quick it my office. The young shuttle driver , Marino was very kind and friendly. They called me at 8:20 and told me the problem. I was surprised how quick it was. They repaired the problem promptly. When my vehicle was ready I asked if the shuttle could pick me up at work and take me back to the dealership. Again friendly, cheerful Marino was my driver. What a joy to talk to. He also told me about a car on the used car lot which I went and looked at. I would recommend Bruce Campbell Honda to everyone! More