Back

Southgate Honda - Service Center

Southgate, MI

4.8
428 Reviews

428 Reviews of Southgate Honda - Service Center

Sort by
March 07, 2023

Great experience, in time, nice, professional, meet my expectations, no issues at all, I will recommend them More

by alihamid_89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Wolf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Christie, Lauren Baker
March 06, 2023

Nicole Christic provided polite, knowledgeable and professional customer service. The service team had my vehicle in and out in very timely manner! More

by GLOZON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Christie
March 06, 2023

Lauren was very helpful, both on initial phone call, and coming in for engine light service. Lauren explained repair and time factor. I was in at 11:00AM and out before 3:00PM More

by macrobt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thanks Rachel for the quick rides back and forth!, Lauren Baker
February 06, 2023

Service was awesome the Advisor and tech were great fast polite gave me a coupon for a free car wash glad I bought a honda More

by sblondie56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Wolf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Christie, Lauren Baker
January 28, 2023

I can’t say enough good things about Tyler Stoner. He is helpful, considerate, and always willing to help me out. More

by relhage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Wolf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Stoner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Christie, Lauren Baker
January 19, 2023

The worse custom service I have EVER had. The Tech. was the worst he had no clue how to fix or diagnose my problem and was very dismissive. Told me he would " have to see it to believe it" wh More

by Dianalwebster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Wolf
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Christie, Lauren Baker
January 12, 2023

Got my vehicle in for service fast and Lauren the service advisor was very helpful in getting me the services that I needed . I will be bringing my vehicle in the future More

by Stevensjosh123456789
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Baker
January 11, 2023

The manager Cody does not call back. The department never answers phone. And prices are very high. Cody also told me my transmission kicks would go away with a flush and it's gotten wors More

by AMANDAMCMILLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cody Wolf
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Christie, Lauren Baker
January 11, 2023

Sami is awesome, so very welcoming, accommodating, knowledgeable and helpful with any questions! From in to out, all my vehicle services here have been A+++ starting with Sami who goes above and beyo More

by Charley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sami
January 11, 2023

Genthe has great service top to bottom. Quick, reliable a pleasant environment and knowledgeable staff. Sami takes care of the customer with care! Keeps the customer coming back! More

by Charley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sami