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Southlake Nissan - Service Center

Merrillville, IN

4.6
1,164 Reviews
Call Service Center (219) 947-1600

1,164 Reviews of Southlake Nissan - Service Center

Sort by
October 10, 2022

It was a tough situation but your team came through for me. Delivering the car to my home was above and beyond. More

by mulign317
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan, Randy Kawanna
Report | Print
Oct 13, 2022 -

Southlake Nissan responded

Mulign317, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

October 09, 2022

Everyone was very professional and friendly. The communication during the wait process is good. Thank uou! More

by sandralule2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Report | Print
Oct 13, 2022 -

Southlake Nissan responded

Hi Sandralule2, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 05, 2022

Always use this location to service my Nissan Pathfinder. Great service every time and are accurate on the wait time. More

by Tabitha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Report | Print
Oct 13, 2022 -

Southlake Nissan responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

October 03, 2022

Very knowledgeable and polite. My Ultima runs like a charm. Sometimes it is hard to get an appointment. However well worth the wait. More

by trudledge91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Schultz
Report | Print
Oct 13, 2022 -

Southlake Nissan responded

Hi Trudledge91! We're so happy we were able to help you out! If you have any further questions, please give us a call. We're always happy to help!

October 01, 2022

Have received great service for the last 18 years of taking in my Nissan Altima. More

by mpontney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Report | Print
Oct 13, 2022 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

October 01, 2022

Randy and service is the greatest. He doesn’t try to rip you off but saves you money! More

by Gregory Cherry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Chip
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Kawanna, Jacob Merryman
Report | Print
Oct 13, 2022 -

Southlake Nissan responded

Hi Gregory Cherry! We're so happy we were able to help you out! We look forward to your next visit! Take care!

Oct 13, 2022 -

Gregory Cherry responded

I had a Honda that needed a brake line repaired. Honda wanted 1800$. Toyota wanted 1600$ another non dealership wanted 1200$. Randy at Nissan fixed it for under 400$ with Honda parts. I never bought another Honda. Honda and Nissans quality is equal but Nissan service surpasses them 5 times.Randy did this for me.

September 28, 2022

Great service, would recommend to friends and family, next time my car needs fixing I’ll be going to Southlake Nissan More

by tharrin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Report | Print
Oct 13, 2022 -

Southlake Nissan responded

Tharrin, thank you for your kind review; we are happy to pass along your comments to the team here at Southlake Nissan Inc! If you have any further questions, please give us a call. We're always happy to help!

September 26, 2022

I was provided with good customers service and the work was completed to satisfaction. I was happy with my service More

by alloydj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Report | Print
Sep 28, 2022 -

Southlake Nissan responded

Hi Alloydj, thank you so much for your positive comments about Southlake Nissan Inc! If you have any further questions, please give us a call. We're always happy to help!

September 23, 2022

Great service it is good when I bring my truck in to be fixed. They have the most friendliest staff, More

by horde_d
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Report | Print
Sep 27, 2022 -

Southlake Nissan responded

Hi Horde_d, thank you so much for your positive comments about Southlake Nissan Inc! If you have any further questions, please give us a call. We're always happy to help!

September 23, 2022

Southlake Nissan had fast and friendly service. The waiting room was nice also because it had coffee and hot chocolate. More

by erikstokke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Report | Print
Sep 27, 2022 -

Southlake Nissan responded

Erikstokke, thank you for your kind review; we are happy to pass along your comments to the team here at Southlake Nissan Inc! If you have any further questions, please give us a call. We're always happy to help!

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