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Greg Chip
Greg Chip at Southlake Nissan
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Greg Chip

Dealer Principle

Southlake Nissan

4201 E Lincoln Hwy
Merrillville, IN 46410

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4.6
75 Reviews
4.6

75 Reviews

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75 Reviews of Greg Chip

January 30, 2024

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Employee Rating

Micheal was thanks for the multiple vehicles purchased over the years finally got our Kia Sedona :) thanks Southlake and Mike More

by Wisper46310
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Morrison, Keeten Rippy, Micheal Arizmendi, Sam Litwiak , Kevin

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Jan 30, 2024

Southlake Nissan responded

Hi, thank you for the positive review. Congratulations on your new Kia Sedona! We're grateful for your continued trust and loyalty with multiple vehicle purchases over the years. Thank you for choosing Southlake and Mike. If you ever need further assistance or have questions, feel free to reach out. Wishing you many memorable journeys in your Sedona!

January 25, 2024

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The service department is so awesome! Always so helpful, efficient, and informative throughout the whole process! Grateful to have such a great service department to go through! More

by marguadalupe
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randy Kawanna, Keeten Rippy, Nicholas Barrett, Carlos Maldonado, Brian Jensen

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Jan 25, 2024

Southlake Nissan responded

Hi marguadalupe, Thank you for your kind words! We're delighted to hear that you had an awesome experience with our service department. We strive to be helpful, efficient, and informative, and we're grateful for the opportunity to serve you. If you ever have questions or concerns, feel free to reach out. We appreciate your feedback and look forward to assisting you again in the future!

January 10, 2024

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Incredible customer service. You can easily tell that the service department cares deeply about your needs! I have never felt sold by this team of professionals. I will not ta More

by Kamodeo98
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Dixie Pineda, Will Broughton, Randy Kawanna, Audrey Love, Dakota Pineda, Jenna Volikas, Keeten Rippy , Alyssa Mariconda, Micah Pruett

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Jan 11, 2024

Southlake Nissan responded

Hi Kevin, thank you for the kind words! We're delighted to know that you had an incredible experience with our service department. Your satisfaction is our priority, and we appreciate your trust in us. If you ever need assistance in the future, feel free to reach out. Safe travels, and we look forward to serving you again!

January 06, 2024

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Randy Kwana is the best Service Manager hands down! I purchased many vehicles over many years due to him. More

by pennypen1062
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dixie Pineda, Will Broughton, Randy Kawanna

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Jan 08, 2024

Southlake Nissan responded

Hi pennypen1062, Randy is indeed pretty great! Thank you for the wonderful 5-star review. We greatly appreciate you being a loyal customer to us for many years! If you every need anything in the future please don't hesitate to reach out! Have an amazing day!

November 23, 2023

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Good Service. Although. I would like to have a tutorial on things I need to do, first car More

by jerdonram
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dixie Pineda, Randy Kawanna , Jim Youngblood

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Nov 24, 2023

Southlake Nissan responded

Hi, We are happy to hear you had a great service appointment! If you would like a tutorial, or a few good maintenance tips. Either stop on by the dealership and see Randy (Service manager), or call Randy at (219) 419-7696. He would love to get you all information you need for your first vehicle maintenance. Have a great day!

November 09, 2023

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Bery thorough and very knowlegeable mechanics. Was able to diagnose problem rigjt away. Very clean More

by jeinette
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dixie Pineda, Randy Kawanna, Keeten Rippy , Alyssa Mariconda, Jim Youngblood

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Nov 10, 2023

Southlake Nissan responded

Hi Jeinette. Thank you for the kind words about the mechanics. We appreciate the positive review and are happy to hear they are thorough and were able to to diagnose the problem right away. If there is anything you need in the future please don't hesitate to reach out! (219) 947-1600. We value your business and look forward to serving you in the future.

October 27, 2023

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Cinthia Cruz and Jenna Volikas were very helpful. Will come back for all my vehicle needs. More

by jcruz702
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Randy Kawanna, Jenna Volikas

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Oct 27, 2023

Southlake Nissan responded

Hi, thank you for the positive review. We're thrilled to hear that Cinthia and Jenna provided you with such excellent assistance. We appreciate your support and look forward to serving all your vehicle needs in the future.

October 26, 2023

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South lake Nissan is a highly recommended place to take your vehicle 🚗 They are very good in keeping you informed about what is going on More

by maryharris1
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randy Kawanna

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Oct 27, 2023

Southlake Nissan responded

Thank you for your kind words! We're delighted to hear about your positive experience with Southlake Nissan. We take pride in providing excellent service and keeping our customers informed. If you ever need anything else or have further questions, feel free to reach out. (219) 947-1600.

October 15, 2023

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Been dealing with Southlake nissan for 10 years plus and they have always been professional & helpful. More

by jguevara
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dixie Pineda, Randy Kawanna , William Lancaster, Pat Sullivan, Jim Youngblood, Brian from the service department

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Oct 16, 2023

Southlake Nissan responded

Thank you for your loyalty over the past 10 years! We're thrilled to hear that Southlake Nissan has consistently been professional and helpful. Your long-standing relationship with us is greatly appreciated, and we look forward to continuing to serve you for many more years.

August 28, 2023

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Employee Rating

Sold me a lemon, was bought back due to issues they acknowledged but did not know how to fix. Randy at service denied the issue at first and then repeatedly said it was a corporate issue and he couldn’ More

by Kkchayhitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Randy Kawanna , William Lancaster, Micah Pruett, Jim Youngblood

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