
Southwest Kia - Dallas
Dallas, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 AM
Sunday Closed
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Always great service and sales. I have purchased two cars from this dealership and I have never had any issues in the two years I have been coming here. I’m usually out in a timely manner and my car is alway from this dealership and I have never had any issues in the two years I have been coming here. I’m usually out in a timely manner and my car is always clean when I get it back from service. Would definitely recommend! More
This dealership stayed open an hour and 45 minutes past closing to make sure I was taken care of. They were very friendly, respectful, honest closing to make sure I was taken care of. They were very friendly, respectful, honest More
On April 22nd my daughter was contact via email by Sales Manager Kevin Baker offering a deal on trading in her 2017 Kia Sportage. I inquire by email about the deal and was contact by phone by a salesman na Manager Kevin Baker offering a deal on trading in her 2017 Kia Sportage. I inquire by email about the deal and was contact by phone by a salesman named Rosco Korngut. He stated the offer that was sent was legit. $3639 in equity would be used for down payment, $5000 off, $10,773 trade in value @ 1.9% interest bringing the price for a 2021 Kia Sportage to $25,565. Sounded like a good deal right? Asked Rosco if the 2021 will have same features as the 2017, (leather, heated seats……) Rosco stated he had the exact car on his lot right now, same feature, “nothing more, nothing less”. Rosco went on to state the offer ends April 30. Based on the fact they had the exact car my daughter wanted, and the printed offer was valid, I took off work the next day and my daughter and I drove to Dallas. Rosco stated he would have the car waiting up front when we arrived. Upon arrival it became apparent the vehicle he had “waiting” was not the White Kia Sportage we had discussed. It a different color with all sorts of added upgrades. They immediately stated they had White Sportage’s at other locations. As we waited, the price that was presented had changed drastically. After several hours of failure to locate a White Kia Sportage, which we drove from Austin to buy, we decided to leave. It was clearly a “bait and switch” scenario we got sucked into. The following day we visited a Kia dealership in Austin and presented the offer for their opinion. The Austin dealer ship shook their heads and stated the offer was ridicules and was just a ploy to get us there. Further stating this was not the first time they have heard of this dealership doing the same thing. I ended up purchasing a top of the line Nissan Rogue that same day. More
Noah, Constantine, and Vic were amazing!Walked us Noah, Constantine, and Vic were amazing! Walked us through the entire car buying experience step by step and made sure we were completely knowledgeab Noah, Constantine, and Vic were amazing! Walked us through the entire car buying experience step by step and made sure we were completely knowledgeable of both SUV’s features and completely satisfied with our purchases. More
Noah was a great rep and helped me and my husband find our new vehicle. He told us about service Kia can provide us with new car. I give him 5stars✔✔✔✔✔ our new vehicle. He told us about service Kia can provide us with new car. I give him 5stars✔✔✔✔✔ More
Great experience ever purchasing a vehicle. They were able to work magic for me. CECIL CAIN JR. & KYLE WYNN are two of the most helpful, knowledgeable and direct. From the beginning they made sure I was able to work magic for me. CECIL CAIN JR. & KYLE WYNN are two of the most helpful, knowledgeable and direct. From the beginning they made sure I was comfortable. Being a woman purchasing a car alone Cecil & Kyle ensured I knew everything. I felt as if they had my best interests at heart not just making a sale. Upper management needs to recognize these two fellas. More
Over the past couple of weeks as I've been making decisions re: purchasing a car, Southwest Kia - Dallas has been incredibly helpful. From Jake (service) and Travis (parts) giving me a guesstimate on decisions re: purchasing a car, Southwest Kia - Dallas has been incredibly helpful. From Jake (service) and Travis (parts) giving me a guesstimate on an intake manifold replacement to Noah (sales) finding a car that fit my financial constraints and Mike (sales desk) finding a lender and working an approval, along with the ease of the finance process ... EVERYONE has been stellar getting me into a new Kia! Even though I didn't purchase on Saturday when I went in to look at the vehicle, they honored EVERYTHING we discussed when I came to purchase on Wednesday, and then some. I was really anxious about working with a dealership (because I've worked in dealerships in the past), but throughout the process, I NEVER felt pressured, judged, or like I was being given the runaround. Thank you, Southwest Kia - Dallas, for making this an easy decision for me! More
Alec was an awesome sales representative. Alec listened to my needs and filled them 100%. It was easy and painless. The Kia Soul x line was a perfect fit. to my needs and filled them 100%. It was easy and painless. The Kia Soul x line was a perfect fit. More