Southwest Kia - Mesquite

Loving my Kia Telluride from Southwest Kia! Wasn’t sure I wanted another Kia Sorento although it had been a great car for me. I sat down and talked to Jerry and expressed my hesitance. He told m Wasn’t sure I wanted another Kia Sorento although it had been a great car for me. I sat down and talked to Jerry and expressed my hesitance. He told me about the new Telluride and pulled one around for me to look at. It was live at first sight. Tim helped me with the paperwork and that baby was mine! Love driving it! I couldn’t ask for a better car buying experience. A++++. To Southwest Kia! Thanks Jerry and Tim! More

Great salesman! Jerry T. was an amazing salesman, expert and person. Very appreciative of his skills and help when trying to find a vehicle. All auxillary staff were Jerry T. was an amazing salesman, expert and person. Very appreciative of his skills and help when trying to find a vehicle. All auxillary staff were pleasant and not pushy, but the finance manager when finalizing everything rubbed me the wrong way. Not bad enough to not rate the experience highly, but still horrible. Thanks again, Jerry and Team! More

7th Southwest Kia We currently took ownership of our 7th Kia vehicle from Southwest. We have never had any issues with pressure buying and have always left with positiv We currently took ownership of our 7th Kia vehicle from Southwest. We have never had any issues with pressure buying and have always left with positive vibes... We have met GM Bill Dickinson on several occasions and the man is extremely humble and outgoing just like his sales team... I would personally recommend Mike Stanton who is an amazing sales team member and ALWAYS goes the extra mile for his customers ... We love our new 2020 Soul Turbo GT and we will return for our 8th Kia in a few short months... More

Satisfied customer I recommend this dealership to anyone who would like to buy a good car with good gas milage. This is my fourth kia an I have had no problems either ve I recommend this dealership to anyone who would like to buy a good car with good gas milage. This is my fourth kia an I have had no problems either vehicle. More

Great My salesman was the best did everything he could to get me in the truck I wanted. I would go back for more vehicles or refer people as well My salesman was the best did everything he could to get me in the truck I wanted. I would go back for more vehicles or refer people as well More

Great Visit always. I love Heather great customer service. I always make an appointment so I'm in and out in a timely manner. Thank you Heather Great Customer Service. I love Heather great customer service. I always make an appointment so I'm in and out in a timely manner. Thank you Heather Great Customer Service. More

First Service Appointment for new car I had a great experience for my first maintenance appointment after the purchase of my new Sportage. Craig listened and noted my concerns, gave me pri I had a great experience for my first maintenance appointment after the purchase of my new Sportage. Craig listened and noted my concerns, gave me pricing up front of what was needed, and gave me an expected complete time. All concerns were addressed, fixed and all within the quoted time frame. Results explained clearly and in terms I could understand. Craig even set up my car maintenance schedule in the car computer. I’m very happy. More

Worst experience ever Not happy it was a long process which should've never took days to be approved I've never had this happen at other dealerships I've been approved the Not happy it was a long process which should've never took days to be approved I've never had this happen at other dealerships I've been approved the same day and drove off with the car. Also when o did get the car it had no GAS I had to rush to the has station normally when I've purchased a car from a dealer they fill the tank up I also traded my car in and there was a little more than half a tank of gas sp that made me upset. I haven't had the car for 1 week yet and sounds like the wheel bearings went out I've never had this problem before I will be at the dealership as soon as they open to get this issue fixed or they can give me my trade and down payment back I'm highley upset and not happy with this purchase. The salesman I dealt with Antonio and Zane they were great thats the only thing I'm happy about it's the car the time spent that's upsetting. Also I spoke with a woman finance manager who got me approved she told me the car had 31,000 miles on it when it actually has 51,000 miles I will report this inaccurate information to the bank a d dealership I was never showed a carfax which I should've asked for but had forgotten was at the dealership for almost 6 hours. Finance added on things that I don't need n said it comes with the car automatically which I just found out is a lie there all add ons this is a shady dealership and hopefully I can get my money and trade in back I will be contacting the bank about this and also the dealership manager More

Great customer service Southwest Kia in Mesquite has really good customer service, Jerry was the salesman who helped me and he made sure I left with a car. Southwest Kia in Mesquite has really good customer service, Jerry was the salesman who helped me and he made sure I left with a car. More

Best service department ever!!! The staff all work together at this dealership!!! I’ve come without an appointment or called to ask questions, always helpful and professional! They The staff all work together at this dealership!!! I’ve come without an appointment or called to ask questions, always helpful and professional! They care! More