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Southwest Kia - Mesquite

Mesquite, TX

3.3
1,488 Reviews
We believe in challenging the Status Quo and are committed to redefining the business of car selling. Southwest Auto has grown over the years and now has more dealerships to serve you. We have stores in the DFW area in Dallas, Mesquite, and Rockwall. We also serve the Austin area with our dealerships in Austin and Round Rock. We know your time is valuable, that's why we offer transportation options for any service that takes an extended period out of your time. We also provide you with amenities such as free wifi, computer workspace for your devices, complimentary snacks, coffee, and water. From the moment you walk into your showroom, you will be treated like family. We are dedicated to not only earn you business, but your trust. We are an action oriented dealership striving to build long lasting relationships with our customers.
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1919 Oates Dr

Mesquite, TX

75150

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Showing 1,488 reviews

December 20, 2018

Fast, Friendly Service I arrived for my service appointment and was immediately greeted by an employee. My service advisor, Lerone Loveless came to greet me and I was escor More

by billie23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lerone Loveless
Dec 26, 2018 -

Southwest Kia - Mesquite responded

Billie, we are happy to hear about your experience at our dealership! This is the standard for our service department. Every time you bring in your vehicle you will receive this high level of guest service!

December 20, 2018

Happy customer My experience was great and love it. It was struggle at first. But they found a car in my. Budget as well good job.p More

by Maude33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carey, Justin Martin
Dec 26, 2018 -

Southwest Kia - Mesquite responded

Maude, we strive to ensure every guest is able to happily drive off of our lot in the vehicle right for them. We are happy to hear your experience lived up to that standard!

December 10, 2018

Perfect! Car serviced in amount of time promised. This is my second visit to SW Kia for scheduled maintenance on 2018 Kia. Service has been consistent with no surprises. Any questions I have are alw More

by PG
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Wheeler
Dec 12, 2018 -

Southwest Kia - Mesquite responded

PG, thank you for your kind words! We see not only our staff but our guests as members of our family. That means treating every single person that walks through our doors with courtesy and respect. This is our standard and we are happy you were able to experience it!

December 05, 2018

Another Great Experience at Southwest Kia (Service Center) Everyone I encountered was amazing. They were professional and got me in and out very quickly. We have used the service center many t More

by Sonja P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Jauregui, Justin Martin, Heather Stallings
Dec 12, 2018 -

Southwest Kia - Mesquite responded

Sonja, thank you for your loyalty to the Southwest family! We are always happy to assist you in any of your car buying or servicing needs!

December 03, 2018

Fabulous We were having drama had a critter very up in our car eat wires destroy stuff. They got our cat right in gave us quote, went over options, was so ca More

by Jntwalker2513
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Greene
Dec 12, 2018 -

Southwest Kia - Mesquite responded

Jntwalker2513, don't mention it! We strive to provide excellent service and you are now a prime example of that! Thank you for your kind words!

November 05, 2018

Wonderful Customer Service Southwest Kia in Mesquite has the very nicest, knowledgeable people. I have had many new cars, but the past 3 cars have been Kia's because of their o More

by Marianne1295
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James, Luwan (not sure of spelling)
Dec 12, 2018 -

Southwest Kia - Mesquite responded

Marianne1295, nothing builds loyalty like an excellent product bundled with a peace-of-mind providing warranty. That's without even mentioning the standards we set for customer support! Thank you for your kind words!

October 30, 2018

Excellent Customer Service I came into the service department honestly a little shaken up and disappointed of how I had been recently treated at a dealership. I asked to speak t More

by Amanda R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Greene
Dec 12, 2018 -

Southwest Kia - Mesquite responded

Amanda, this is the level of service we strive to provide every single day. We are happy you were able to experience it first hand! Thank you for your kind words!

October 25, 2018

Desiree's Visit Heather greeted me with a smile even though i arrived at closing. She took the time to answer my questions and explain everything to me. i left my v More

by Desiree Gause
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The cashier was also extremely nice and helpful. (I didn't catch her name), Heather Stallings
Dec 12, 2018 -

Southwest Kia - Mesquite responded

Desiree, whether it is service or sales, we strive to provide the highest level of service possible. Thank you for your kind words!

October 19, 2018

Purchase of 2019 Kia Sportage Ex I just purchased a 2019 Kia Sportage EX from Southwest Kia in Mesquite and had a great experience! I highly recommend Justin Martin my Sales Represen More

by FR1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ivan Navarrete, Justin Martin
Dec 12, 2018 -

Southwest Kia - Mesquite responded

FR1, thank for your kind words! We strive to provide a high level of service and we are happy your experience lived up to our standard!

October 16, 2018

"Purchased a new car great experience" Live in Louisiana decided to go to Texas to buy a new car. I checked out one dealership before going to Southwest KIA Mesquite and didn't like the sal More

by A happy customer
Recommend Dealer
Yes
Employees Worked With
Mike Stanton
Dec 12, 2018 -

Southwest Kia - Mesquite responded

Thank you for the kind words! Our service does not end when you exit our doors! When guests step into our dealership they become part of our family and just like family, we are always here for you!

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