Spartan Toyota

Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Spartan Toyota:
Visited all of the local dealerships with cars that we were interested in. Also visited 2 out of town Toyota dealerships. Spartan Toyota was the best prepared to handle us. When we walked in you could feel that they were interested in our business, and without being pushy they helped us get the car we wanted at a deal we were happy with.

A manager came out just to thank us for coming in and visiting them. It was very comfortable and they have a large inventory. We bought a Camry, they had about 40 or 50 to look at. That was a nice change.

Very please with the outcome. We also received a VIP program for service and repair, $17.95 oil changes, free car washes and such, at NO CHARGE!!!

Will refer everyone I know.

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Reason for Visit: Service

I recommend this dealer: No

My Review of Spartan Toyota:
I bought my Toyota at another dealership but had it serviced at Spartan. The vehicle needed major engine work every year for the first three years I owned it.

On the second such occassion, I had to go back and forth with the service department to get them to fix the problem. They initially told me there was no problem after they had a look. I insisted that there was and they should look again. If I did not know as much as I do about cars, I would have taken them at their word and continued to drive with a major engine defect; causing significantly more damage to the vehicle.

On the third such occasion, the vehicle was no longer under warranty so I took it to a trusted independent mechanic. I have had no problems with the vehicle since, and it's been over 6 years. Perhaps this is a coincidence, but I don't think it is.

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Reason for Visit: Service

I recommend this dealer: Yes

My Review of Spartan Toyota:
Nice people to deal with.

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Spartan Toyota:
Excellent Service from the front of the house to the back of the house.

They have honored everything I asked them to do. Mainly for the TSB's and warranty work. I always got a loaner even when they had the car for only a few hours.

It PAYS to be kind and friendly FIRST! If you come in demanding this & that then expect "So-So Service". That is with anyone you do business with. I understand that people DEMAND service...but...still, if you are workable and kind then it is amazing at how much other people WANT to help you out.

nothing wrong with being FIRM...but, if you come in acting like you are ALL That...then don't cry about service then.

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Reason for Visit: Service

I recommend this dealer: No

My Review of Spartan Toyota:
I just tell you one thing. Never leave a change in your car because they will ALWAYS steal it. I have tried this fact many times. If you do not believe me just leave a quarter in your car before service. Another thing is that they never honor your waranty unless you force them. I called toyota costumer service to be able to get my money back for a charge which was covered by the waranty.

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