Speedway Ford

Buyer be aware. "As is" means "As is". I wish I could do a half star after this experience. I bought a used 2018 truck less than a month ago, and as soon as I l "As is" means "As is". I wish I could do a half star after this experience. I bought a used 2018 truck less than a month ago, and as soon as I left the dealership, a vibration occurred and stayed the same over a certain mph. Unfortunately, when the test drive occurred, I ended up being right under this paticular mph which I felt nothing. I called back a day or two later after I went through every diagnosis I could. All I was told was that they did the so called "99 point inspection" which they sent to me after this complaint. That inspection isn't as good as the piece of paper it was typed on. Now, the truck has to have a transmission. Wow, it could have lasted at least a month or two before it came up. All they could say is, it is yours. Man, what some customer service. As long as they get the sell. It must be nice to check tire pressure, fluids, and a bunch of nuts to see if they were tight and call it an inspection. If you decide to go here to by a vehicle, bring your own personal mechanic to do the inspection. I hope you all enjoy your commission. More

I dealt with 3 other dealerships while trying to purchase my vehicle. I was on a very tight timeline and the other dealers were stringing me along and were being quite dishonest about arrival/delivery dates. my vehicle. I was on a very tight timeline and the other dealers were stringing me along and were being quite dishonest about arrival/delivery dates. Speedway Ford was up front, willing to negotiate, and had my vehicle ready with the requested add on within 3 days. The whole process could not have gone any better, especially during these low inventory times. I highly recommend the Speedway Team! My only complaint is the sticker price, but that is across the board with every brand. Speedway was willing to negotiate and I’m ultimately comfortable with what we paid based on the market. More

If you don’t want your car to be worse of than when you take it in there, do not use their service. Very poor service. take it in there, do not use their service. Very poor service. More

The salesperson went above and beyond to help me. My experience was complety satisfying. I would not hesitate to shop there again. Simply the best !! experience was complety satisfying. I would not hesitate to shop there again. Simply the best !! More

Just purchased my fifth car at Speedway With 4 kids all driving age, (3 totaled vehicles in the last 2 years) we tend to be in frequent need of something to drive. Always great pricing and s With 4 kids all driving age, (3 totaled vehicles in the last 2 years) we tend to be in frequent need of something to drive. Always great pricing and service, it's all about customer experience and they rock it! More

Excellent service Daniel and the crew in the service department went above and beyond to assist me with a transmission issue. Best Ford Service department around. I wou Daniel and the crew in the service department went above and beyond to assist me with a transmission issue. Best Ford Service department around. I would definitely use them again. More

Great team at Speedway! I cannot express how satisfied I am with my recent buying experience. Since 2011 I have done business with Speedway Ford 6 times and I am sure that I I cannot express how satisfied I am with my recent buying experience. Since 2011 I have done business with Speedway Ford 6 times and I am sure that I will go back. They have gone out of their way to put me in a vehicle I am very satisfied with at a good price. Yonathan and the entire team are outstanding! More

great experience Ease of working with Kenny and others, a nice and easy experience. I would definitely recommend them to others, I look forward to working with them in Ease of working with Kenny and others, a nice and easy experience. I would definitely recommend them to others, I look forward to working with them in the future. More

Purchased a used car and service We purchased a 2017 Limited Explorer in February. They sales team was great and very easy to work with. Had a minor issue with the car which sometimes We purchased a 2017 Limited Explorer in February. They sales team was great and very easy to work with. Had a minor issue with the car which sometimes happens with a used car. I contacted Rusty and his team, they have been great getting the issue resolved. Everyone from sales, service and management! Thanks guys! More

Speedway Repair Issue In the spring of 2017 I purchased 2017 Ford Explorer XLT from Speedway Ford in Griffin, GA. One afternoon as my wife was stepping out of the vehicle s In the spring of 2017 I purchased 2017 Ford Explorer XLT from Speedway Ford in Griffin, GA. One afternoon as my wife was stepping out of the vehicle she had noticed an area on the back of the leather seat that appeared to have been damaged and then covered up. We had never noticed this issue until that point because it was not really visible until the natural sun light had came into the vehicle at an angle that exposed the damage. As a matter of fact when I first saw it I thought that it may have been a natural flaw in the leather that had been dyed and over looked during the manufacturing process. The vehicle was purchased new and only had 11,000 miles so I brought the vehicle to a Riverside Ford in Macon, GA. The service department took pictures and sent them to Ford warranty claims. Ford warranty claims responded and told Riverside Ford that this area had already been repaired therefore they would not cover the issue under the manufacturer’s warranty. Since the vehicle had been repaired without my knowledge I reached out to Speedway Ford where the vehicle was purchased. The service department at Speedway stated that they could not pull up the information from Riverside Ford and they would need me to bring the vehicle to them to take additional pictures and re-submit the claim. Speedway Ford got back to me and stated that Ford also told them that the warranty would not cover the repair. I told them that I understood that and I didn’t expect the factory to repair it since the damage must have occurred while the vehicle was at Speedway Ford. I started doing some research and I have since discovered that Speedway Ford has had many other complaints filed against it for unscrupulous business practices. At the time I posted this review Speedway had a D- rating with the BBB. Buyer’s Beware at Speedway Ford in Griffin, GA. More