Spikes Ford

Very good service I just want to say that I am very happy with my purchase and that Pedro Encinia was a great help. The staff is very friendly and the service is fast I just want to say that I am very happy with my purchase and that Pedro Encinia was a great help. The staff is very friendly and the service is fast. More

Buying a car The sales person, David Quintanilla, along with manager, George Lopez, were friendly and very helpful. They explained all the options and the rebates The sales person, David Quintanilla, along with manager, George Lopez, were friendly and very helpful. They explained all the options and the rebates given. Bent backwards to sell the vehicle. More

best experience ever !!! I would like to take this opportunity to thank Mr Armando Alvarado (accessories manager) for being helpful in getting the things done on my truck that I would like to take this opportunity to thank Mr Armando Alvarado (accessories manager) for being helpful in getting the things done on my truck that needed to be done also "RICHARD" the man behind the 'BIG' Counter",he was instrumental in getting he "deal closed".Most of all I would like to thank m rOnesimo Garza Jr for going over and beyond what would be expected of a sales person. I consider him more of a friend than anything else !!! I would not hesitate to recommend Spikes ford and especially Mr Garza Jr if your looking for that"'GREAT FORD EXPERIENCE !!!!!" J. de leon jr USA RET More

Worst customer service ever From start to finish I have received extremely bad service from spikes ford. They promised me they would fix a title issue I was having that I was on From start to finish I have received extremely bad service from spikes ford. They promised me they would fix a title issue I was having that I was on the way to get fixed in order to get me to come in. 4 days later they couldn't fix it and just wasted my time. I, like an idiot, took care of it myself and gave them a second chance to sell me a car and trade in my old one. they made so many mistakes with the finances promising me rates and payments then changing everything because they messed up. When I finally got the truck it had a couple minor issues they promised to repair. Took 3 days to get them to tell me when to bring it in, they said it should take an hour to fix, 5 days later I'm still without a vehicle. Looks like they are only gonna fix half of the stuff they said as well. Who takes 5 days to add some freon??? More

worst service ever I took my f150 2013 for low oil pressure warning. So they tell me its ready as soon I drove away message came back on. Worst of all came out with anot I took my f150 2013 for low oil pressure warning. So they tell me its ready as soon I drove away message came back on. Worst of all came out with another problem had problems accelerating shuts off and all they said low oil pressure causes the body throttle malfunction. When I took it in there was nothing wrong with the acceleration. Look under neath and seems it has the same switch on. And the extended warranty doesn't cover crap whats the point of motor transmission suspension for but there real good on charging $. Seriously thinking of Start buying somewhere else. More

Highly Satisfied Customer with Management and Salesmen,etc. We have purchased three vehicles from Spikes Ford. Just purchased a 2015 F-250 truck from Domingo Moreno. Mr. Moreno was extremely proactive in meet We have purchased three vehicles from Spikes Ford. Just purchased a 2015 F-250 truck from Domingo Moreno. Mr. Moreno was extremely proactive in meeting our needs and went the extra mile to assist us. We also want to thank the following staff for their support: Roy Pollard, Customer Service; Noel De Leon, Finance; Jessie Ortiz, Accessories; Alden Russ, Service; Tony Pardo, Accessories; and Yesenia, Cashier. We are loyal customers because of the Spikes Ford never ending commitment to customer service. This organization is under the superb management of T. J. Tijernia. More

Great dealership, Amazing Salesman All the employees are very friendly, and the location is very clean. The sales Rep who sold me my vehicle was amazing. He was not pushy, and it really All the employees are very friendly, and the location is very clean. The sales Rep who sold me my vehicle was amazing. He was not pushy, and it really felt like he tried to get the best deal possible for me. I recommend anybody in the market and buy a new vehicle needs to speak with my Sales Rep first .I am 100% satisfied with my decision on buying a new vehicle at spikes. More

Very disappointed i have a 2012 explorer which I purchased here with a leak problem 1st time it took two weeks now it's been over a month same problem not happy with se i have a 2012 explorer which I purchased here with a leak problem 1st time it took two weeks now it's been over a month same problem not happy with service because of the leak my carpets have been replaced but only where the problem is so the carpet looks different two the smell in the truck is awful and they can't take it off at this rate the only thing that would make me happy is a new truck being that the truck only has 20,000 miles it doesn't get driven often and spends more time in the shop. There is no costumer service it seems like no one knows anything it's always by Friday but Friday's come and go. Just want a good truck not one where after my warranty is up and still have this problem it's ridicules. More

excellent Friendly workers and great service ,good prices nobody s harassing you to buy a vehicle my kids enjoyed the play area they also have free water bottle Friendly workers and great service ,good prices nobody s harassing you to buy a vehicle my kids enjoyed the play area they also have free water bottles More

Overcharging at Spikes Ford in Mission My car's emission's light was on and I was under a time crunch since the next day I had jury duty and my regular mechanic is very busy. So I took it My car's emission's light was on and I was under a time crunch since the next day I had jury duty and my regular mechanic is very busy. So I took it the dealership. I was shocked when told that it was going to be almost 400 dollars!!! The price of the part was only $30 ( They told me that at Auto Zone) Also I was told the whole thing would take 3-4 hours. IT TOOK 7 HOURS!!!!!!!!!!!!!!!!!! I feel that the price was jacked up - dealerships are notorious for doing this and I was taken advantage of, but due to my NEEDING to get it fixed - I had NO choice. I will not be taking it back there!!!! More