Spirit Chrysler Dodge Jeep Ram - Service Center

Unresponsive, Dishonest and Incompetent Service Center Unresponsive and incompetent service center that made shoddy repairs using unauthorized, cheap, aftermarket parts and then bending the truth afterward Unresponsive and incompetent service center that made shoddy repairs using unauthorized, cheap, aftermarket parts and then bending the truth afterwards. Despite trying to work things out with them, the GM Mike, who labeled himself a “problem solver” has been totally unresponsive, despite numerous inquires, after almost 3-months. I now have no choice but to sue because at this point it’s not about the money but rather about my family’s safety and holding dealerships like this accountable. Watch yourself with these guys, they’re gas-lighters! More

No start condition Very bad service and bought a car from them brand new I would not return for service very very bad service almost $400 for a new battery on a Dodge Jo Very bad service and bought a car from them brand new I would not return for service very very bad service almost $400 for a new battery on a Dodge Journey! No Towing service available at his dealership More

Easy breezy purchase I would like to personally thank Sean Dudley for a great experience! My husband and I never felt stakled or uncomfortable! We went there on a very bus I would like to personally thank Sean Dudley for a great experience! My husband and I never felt stakled or uncomfortable! We went there on a very busy day . Everyone was so nice and friendly which made us feel welcomed ! Sean never left us for more than 5 min and was very accommodating when he was doing stuff for us ! We gave him some numbers to work with and he did whatever he needed to do to make it happen ! Spirit Dodge is a friendly atmosphere! All of the employees there worked like a team ! I am the kind of person that looks for that . We definitely would recommend Spirit Dodge to everyone! But I would recommend Sean Dudley who really started my new year off amazing! I love my new car ! Thanks for the very personably experience ! Thank you Spirit Dodge ! More

Great experience This being my first time purchasing a new car, and after going to multiple dealers and being hassled, and rushed into a car. I stopped at spirit and w This being my first time purchasing a new car, and after going to multiple dealers and being hassled, and rushed into a car. I stopped at spirit and was helped by Sean Dudley, with no idea on what I wanted he helped me narrow down possibilities. I was not rushed and they worked with what I was able to do. Overall I am thrilled with my new Dodge Charger and with the help from Sean and spirit dodge. More

Fast friendly service I went in for a simple oil change and they treated me like I was their most important customer. I'll definitely go back for service and when I search I went in for a simple oil change and they treated me like I was their most important customer. I'll definitely go back for service and when I search for a new car. More

poor customer service Went in to pickup a part my wife ordered yesterday. the guy behind the counter had no information regarding the order looked for the other counterman. Went in to pickup a part my wife ordered yesterday. the guy behind the counter had no information regarding the order looked for the other counterman. found him he had taken the order and trashed the information for the car and didnt pull the part afer being told we would be in to pick it up today then proceeded to tell me i cant help you with out the vin. how is it my fault for his poor record keeping. after asking if they can do a search by chassis they said no. so i left with out the part i ordered and will never do business with this dealership again. More

No where else! Been dealing with Spirit Chrysler Dodge since 1993. Like family!!!! The sales staff, service are awesome! ownership is Approachable!! and always the Been dealing with Spirit Chrysler Dodge since 1993. Like family!!!! The sales staff, service are awesome! ownership is Approachable!! and always there serve you! Awesome! More