Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Spitzer Acura - Service Center

McMurray, PA

4.8
738 Reviews

738 Reviews of Spitzer Acura - Service Center

Sort by
July 26, 2025

Keith has always been great. This is my 4th Acura. The cars have always been very reliable More

by MLEVY5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 26, 2025 -

Spitzer Acura responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Acura to be a positive one. Please don't hesitate to reach out if you need anything else.

July 25, 2025

Competent and friendly. No other comments to make so just go on and on and on. More

by KNI85
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 25, 2025 -

Spitzer Acura responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Acura!

July 23, 2025

They tried to upsell services. They couldn’t be bothered with issues covered under warranty. More

by Lulu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keith Knowlson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 23, 2025 -

Spitzer Acura responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

July 23, 2025

Layne is fabulous. The service I receive makes me want to continue to be an Acura customer. More

by KAK_15330
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lynn Osborn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 23, 2025 -

Spitzer Acura responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

July 23, 2025

Excellent service quick and reliable On time and very nice waiting area Did exactly what my mdx needed and I recommend this dealership to anyone who wants a excellent service experience More

by PITTSBURGHMAHESH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 23, 2025 -

Spitzer Acura responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Spitzer Acura, we look forward to having you as a valued customer for many years to come!

July 22, 2025

It’s a great dealership! Service department is. Try efficient! Great Master Tech William Megyesy! More

by KATHEYMEGYESY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 22, 2025 -

Spitzer Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Acura.

July 22, 2025

I had the pleasure of dealing with service advisor Samantha Baker. What a delightful person, so pleasant, friendly, customer oriented. She made it very enjoyable. I also appreciated the thorough and e More

by ospiegler
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Baker
Report | Print
Jul 22, 2025 -

Spitzer Acura responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 18, 2025

Service department employees were friendly. They got to me quickly and had my loaner vehicle ready in minutes. My vehicle was returned to me in great condition. More

by KRCAS117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janine Malone
Report | Print
Jul 18, 2025 -

Spitzer Acura responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Acura.

July 16, 2025

Great service! Layne went through what the service code in my car meant as far as the work that would be done and the cost More

by NLCOOK23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 16, 2025 -

Spitzer Acura responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 11, 2025

The service department is always working to help the customer. They are honest, gave me option and recommendations for my unexpected car problem. It wasn't just this appointment, but every time I have a More

by KDKC109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha
Report | Print
Jul 11, 2025 -

Spitzer Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

1
2
...
74