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Spitzer Acura - Service Center

McMurray, PA

4.8
772 Reviews

772 Reviews of Spitzer Acura - Service Center

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February 26, 2025

Great experience. Top quality work. Car was returned in perfect condition. Will definitely use Spitzer again. More

by shimmerman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Malone, Jeanine Malone
Feb 27, 2025 -

Spitzer Acura responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Feb 27, 2025 -

shimmerman responded

I really appreciate the care that your service department took with my car. Thank you.

February 26, 2025

Layne Ciminel is in charge of service for me at Spitzer. He is consistently helpful and courteous. More

by BRADTUPI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

Spitzer Acura responded

Thank you for your positive review! Providing top-notch service is so important to us, and we are glad that Layne's efforts consistently meet your satisfaction. We hope to see you again the next time you are in need of automotive service.

February 26, 2025

Always greeted by Layne as I pull into the garage for service. He is always courteous & professional. Service is always efficient & completed in a timely manner. More

by KCONNOR28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Spitzer Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Layne and our team, and we look forward to working with you again.

February 23, 2025

Service was great. Recall work for fuel pump replacement was performed as well as inspection and emissions test. More

by REDXIII024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert
Feb 23, 2025 -

Spitzer Acura responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 22, 2025

Service dept is very efficient. They were on time and work was completed as I requested. The shop is clean and well organized. More

by DFSNJS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2025 -

Spitzer Acura responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

February 20, 2025

As always greeted by Layne and Albert as soon as I pulled into the service area. With in a few minuets my car was being serviced. I was kept informed of the progress and of additional services that were rec More

by rdbed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

Spitzer Acura responded

Thank you for your 5-star rating! We are so glad that Layne and Albert took exceptional care of you and kept you well informed throughout the process. It is an honor to have earned your kind recommendation. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

February 18, 2025

Very good experience. The Service team did a great job from scheduling to check-n, executing the work. More

by pg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

Spitzer Acura responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

February 15, 2025

We have 2 Acuras: '16 RDX and '24 Integra TypeS. From Sales to Service, it's always a pleasure to deal with people who know their stuff and get things done right! More

by DARRELLHBURNS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Solomon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Albert Malone
Feb 17, 2025 -

Spitzer Acura responded

Thank you, Darrell, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 15, 2025

The Service Manager, Albert saw to it that both my inspection, and recall issue were handled efficiently on the same trip. He gave me update on condition of my vehicle, options for repairs, and deliv More

by JOCHODSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert, Service Mgr
Feb 17, 2025 -

Spitzer Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Acura.

February 12, 2025

Layne was super helpful! A warning message was coming up in my email and on the app. I stopped in to have it checked out. Layne understood my issue, worked quickly to get More

by TRACYK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Spitzer Acura responded

Thank you so much for your excellent review, Tracy! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Acura to be a positive one. Please don't hesitate to reach out if you need anything else.

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