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Spitzer Acura - Service Center

McMurray, PA

4.8
738 Reviews

738 Reviews of Spitzer Acura - Service Center

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July 11, 2025

Lane has done an amazing job for me in my 14 years in Pittsburgh. I am moving to Columbus this month but wanted to thank him for all the great work and service since 2011. Best regards, Pat Ziller More

by PATZILLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 11, 2025 -

Spitzer Acura responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 09, 2025

Very clean showroom. The people are nice and friendly. All of my service visits went smoothly. More

by JBUNDA23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 09, 2025 -

Spitzer Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 03, 2025

My service was performed to my expectations and in a timely manner. Jeanine Malone was a pleasure to work with. More

by cvchel2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeanine Malone
Report | Print
Jul 03, 2025 -

Spitzer Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Acura.

July 03, 2025

The advisor was pretty clueless about my situation. One of my issues was fixed, so half a win maybe. More

by CMKELLEY33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lady worh long dark haor
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Jul 06, 2025 -

Spitzer Acura responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

June 30, 2025

Great experience with Spitzer service department. The process was well organized and the issue with my vehicle was resolved. I appreciated the use of a loaner car while the repair was taking place. J More

by ChristineMabon1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 01, 2025 -

Spitzer Acura responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Spitzer Acura. We look forward to having you as one of our valued customers for many more years to come!

June 29, 2025

Both Jeanine and her husband both explained options for my service very well - I appreciate the time they spent explaining. More

by MWCRISWELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jannine
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Jun 30, 2025 -

Spitzer Acura responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Acura to be a positive one. Please don't hesitate to reach out if you need anything else.

June 28, 2025

This dealership is always professional, courteous, and knowledgeable. The employees are friendly and helpful. Jeanine Malone is always smiling and kind. More

by SWFAST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeanine Malone is a five-star employee.
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Jun 28, 2025 -

Spitzer Acura responded

Thank you for choosing Spitzer Acura. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 27, 2025

Great to deal with, I would recommend buying a car from them,,Chris was amazing! More

by BEAVER.JONV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Griesmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Capozoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 27, 2025 -

Spitzer Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 26, 2025

Great service. I will recommend everyone to buy a car from you . I am very satisfied. More

by may.simaan4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Malone
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Jun 26, 2025 -

Spitzer Acura responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Acura to be a positive one. Please don't hesitate to reach out if you need anything else.

June 20, 2025

Service department does a really good job. getting me in and out promptly. Coffees ok to. More

by p12holmes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 20, 2025 -

Spitzer Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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