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Spitzer Acura - Service Center

McMurray, PA

4.8
772 Reviews

772 Reviews of Spitzer Acura - Service Center

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July 22, 2025

I had the pleasure of dealing with service advisor Samantha Baker. What a delightful person, so pleasant, friendly, customer oriented. She made it very enjoyable. I also appreciated the thorough and e More

by ospiegler
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Baker
Jul 22, 2025 -

Spitzer Acura responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 22, 2025

It’s a great dealership! Service department is. Try efficient! Great Master Tech William Megyesy! More

by KATHEYMEGYESY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2025 -

Spitzer Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Acura.

July 18, 2025

Service department employees were friendly. They got to me quickly and had my loaner vehicle ready in minutes. My vehicle was returned to me in great condition. More

by KRCAS117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janine Malone
Jul 18, 2025 -

Spitzer Acura responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Acura.

July 16, 2025

Great service! Layne went through what the service code in my car meant as far as the work that would be done and the cost More

by NLCOOK23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2025 -

Spitzer Acura responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 11, 2025

The service department is always working to help the customer. They are honest, gave me option and recommendations for my unexpected car problem. It wasn't just this appointment, but every time I have a More

by KDKC109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha
Jul 11, 2025 -

Spitzer Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 11, 2025

Lane has done an amazing job for me in my 14 years in Pittsburgh. I am moving to Columbus this month but wanted to thank him for all the great work and service since 2011. Best regards, Pat Ziller More

by PATZILLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2025 -

Spitzer Acura responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 09, 2025

Very clean showroom. The people are nice and friendly. All of my service visits went smoothly. More

by JBUNDA23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2025 -

Spitzer Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 03, 2025

My service was performed to my expectations and in a timely manner. Jeanine Malone was a pleasure to work with. More

by cvchel2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeanine Malone
Jul 03, 2025 -

Spitzer Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Acura.

July 03, 2025

The advisor was pretty clueless about my situation. One of my issues was fixed, so half a win maybe. More

by CMKELLEY33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lady worh long dark haor
Jul 06, 2025 -

Spitzer Acura responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

June 30, 2025

Great experience with Spitzer service department. The process was well organized and the issue with my vehicle was resolved. I appreciated the use of a loaner car while the repair was taking place. J More

by ChristineMabon1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2025 -

Spitzer Acura responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Spitzer Acura. We look forward to having you as one of our valued customers for many more years to come!

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