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Spitzer CDJR Mansfield - Service Center

Ontario, OH

4.9
430 Reviews

430 Reviews of Spitzer CDJR Mansfield - Service Center

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May 05, 2024

Super friendly, as soon as I got there they where on top of my appointment getting things completed as soon as possible even with the extra things I had asked of them once I got there, very good team of peo More

by SKYLERDAVIDSCHAFFER
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony McQueen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Super sorry to the young guy in the service department I forgot your name but you were a five star
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May 06, 2024 -

Spitzer CDJR Mansfield responded

We are happy to hear that our team could provide you with a top-notch experience. Our guests' satisfaction is our utmost priority. Thank you for your 5-star review and we hope for an opportunity to work with you again!

Helpful
May 04, 2024

I had an oil change done. I was in and out in 20-30 minutes. Excellent service! More

by Jmc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Studer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Spitzer CDJR Mansfield responded

Thank you for leaving our team this 5-star rating! It is our pleasure to serve you, and we hope that you continue to choose us for all of your future automotive needs!

Helpful
May 04, 2024

They found the problem even though there was no code or dashboard lights to help them locate or narrow down the issue. Great job finding and explaining what the problem was. More

by optionavenue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Spitzer CDJR Mansfield responded

Thank you so much for your positive review! We are happy to hear that our team could provide you with 5-star service throughout your visit. If there is ever anything more that we may help you with, please do not hesitate to let us know!

Helpful
May 04, 2024

Colten was able to get us in quickly so that we could use our reward points before they expired. The service was done quickly, and everything works great! More

by ShellyA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colten
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May 06, 2024 -

Spitzer CDJR Mansfield responded

Shelly, Thank you so much for your excellent review about Colton! It is always our goal to provide our guests with top-quality experiences. We appreciate your business. Please do not hesitate to let us know how our team may serve you again!

Helpful
May 04, 2024

They are always helpful and understanding and explain everything to me . They always get me in as soon as they can. More

by Skbabyus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Spitzer CDJR Mansfield responded

Thank you so much for your positive review! Your satisfaction means so much to us. We wish you safe travels, and hope that you continue to choose us for all of your future automotive needs!

Helpful
May 03, 2024

Was very pleased with both the parts department and the service dept. Both departments were very efficient. More

by DREAMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember their names.
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May 06, 2024 -

Spitzer CDJR Mansfield responded

Thank you so much for leaving our service and parts department this positive review! Offering quality and efficient service is so important to us. We hope that you continue to choose us for all of your future automotive needs! Safe travels!

Helpful
May 03, 2024

And they had my vehicle done in a very timely manner. They offered to wash the vehicle More

by CZORNES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 03, 2024 -

Spitzer CDJR Mansfield responded

Thank you so much for your excellent review! We are always happy to provide you with the quality care that you so much deserve. It is our pleasure to serve you and your automotive needs in any way possible. We look forward to seeing you again!

Helpful
May 02, 2024

I asked if they could recalibrate the low tire pressure system to not come on till 35psi because I have aftermarket tires that take less air, the mechanics idea of stopping it from coming on was to pump 70 More

by hdhogfn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
May 02, 2024

Tim was very helpful in getting our jeep Laredo serviced. We will be coming back to this service department . More

by Pwebb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2024 -

Spitzer CDJR Mansfield responded

Thank you for sharing the positive experience you had with Tim! We are honored to have had the opportunity to work with you, and provide you with 5-star service. Wishing you safe travels!

Helpful
April 30, 2024

I've purchased my last 4 new jeeps from them and trust them. 100% of my service has been done on my mopar vehicles has been done at spitzer since moving to town in 1991. Excellent sales and service! More

by ROLANDTGOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aric Studer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Raymondo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Studer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany Zappone-Curvin
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May 01, 2024 -

Spitzer CDJR Mansfield responded

Thank you for your continuing to choose our dealership! We will always go above and beyond to make all your visits successful. Thank you for this amazing review, and please contact us if anything.

Helpful
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